Press Release: January 19, 2010

HP Earns ISO 9001:2008 Certification for the Navy Marine Corps Intranet

PALO ALTO, Calif. -- HP Enterprise Services today announced that it has received ISO 9001:2008 Quality Management certification for the service delivery components of the Navy Marine Corps Intranet (NMCI).

The certification verifies that key processes used to deliver NMCI are continually monitored and improved to support secure communication of mission-critical information. The certification applies to HP organizations and functions responsible for NMCI delivery such as solution development, end-user support as well as network operations and management.

The ISO 9001:2008 standard is a set of quality practices that ensures the use of effective processes that are consistently monitored and continually improved. As the industry standard for quality management systems, ISO 9001:2008 certification requires evaluation by an independent, accredited auditing body. Though not required by the Navy, HP obtained the ISO certification as a result of its commitment to provide more than 700,000 Navy and Marine Corps users quality non-stop access to their intranet.

The certification process required HP to implement an ISO-compliant quality management system that established a systematic approach to managing NMCI processes. BSi Management Systems, the third-party auditor, assessed processes for effectiveness as well as the team’s compliance with the established processes. The assessment focused on solution development, network monitoring, network event management, user request management, hardware installation, documentation and records management, problem prevention and correction with other quality management practices within HP’s NMCI service delivery organizations.

“Our focus on continued process improvement fosters increased consistency and efficiency, which enables the Navy and Marine Corps to have their lines of communications open across the world,” said Dennis Stolkey, senior vice president of U.S. Public Sector, HP Enterprise Services. “Obtaining ISO certification demonstrates HP’s commitment to deliver a high level of service to the Navy and Marine Corps today and in the future.”

About HP

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP (NYSE: HPQ) is available at

This news advisory contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the execution and performance of contracts by HP and its customers, suppliers and partners; the achievement of expected operational and financial results; and other risks that are described in HP’s filings with the Securities and Exchange Commission, including but not limited to HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2009. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth inn the express warranty statements accompanying such products and services. Nothing herein should be constructed as constructing an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Editorial contacts:

Ericka Floyd, HP:

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at