Press Release:

The Body Shop Chooses HP to Achieve Its Global IT Vision

HP Integrity Superdome servers at the heart of new global infrastructure with a preferred partner
PALO ALTO, Calif., June 14, 2004

HP today announced that The Body Shop has named HP as its preferred global infrastructure partner to migrate its existing disparate legacy systems to a complete, standards-based HP infrastructure solution.

With operations in 52 countries and more than 2,000 stores, The Body Shop has experienced rapid and extensive global growth in recent years. It is estimated that The Body Shop sells a product every 0.4 seconds, coming to more than 77 million customer transactions annually throughout stores worldwide.

HP is delivering a standardized information technology architecture across the firm's global operations, reducing the overall total cost of ownership of IT and providing higher system performance and room for future growth. The consolidated infrastructure will cut management time and cost, ease load balancing, improve system and space utilization, and optimize the return on investment of The Body Shop's new global enterprise resource planning implementation.

The Body Shop's IT vision takes a "One World, One Way" approach to its global infrastructure. HP embraced this vision and is helping the company design, build, integrate, manage and evolve into an Adaptive Enterprise - one that will be able to easily adapt to change to meet the needs of its growing business, while ensuring operational readiness and protecting its critical business processes.

"HP is proving to be a perfect partner," said Jon Granville, global head of IT, The Body Shop. "HP understands the retail sector and our requirements and this allows us to work together on a total global infrastructure solution to achieve our IT vision and so meet the needs of the business. This is a significantly different approach to the other competitive offerings we evaluated, and will ultimately provide us with the means to ensure better visibility of consumer data, streamlined operation of our supply chains and better integration of our processes right across our global businesses."

The strategic IT consolidation aims to provide lower costs while also adding greater agility. HP will provide management and virtualization tools on a standardized infrastructure based around Intel® Itanium®-based HP Integrity Superdome servers RUNNING HP-UX 11i and HP StorageWorks EVA and XP disk array storage technology.

This technology will provide The Body Shop the ability to pool resources and make it easier for the company to oversee and control vast amounts of information. These virtualization capabilities will ensure that storage capacity is dynamically expanded, giving The Body Shop the most efficient use of space without disrupting service. Additionally, a failover and backup solution will provide disaster recovery capability to all areas of the business running on SAP solutions.

HP also is implementing HP OpenView management software to monitor, track and control the consolidated infrastructure as well as provide mission-critical support for SAP solutions for three years. Desktop management and job scheduling software will be provided to The Body Shop from HP partners Altiris and Redwood Software, respectively. HP also is working alongside business partner Diagonal to complete the global SAP implementation.

"The new HP platform enables global IT consolidation and a consistency of infrastructure that provides better flexibility and scalability for future growth," said Rudi Schmickl, vice president, Enterprise Storage and Servers - EMEA, HP. "It is a completely integrated solution appropriate for a retailer that focuses on best practice. We are very pleased that the success of this solution has resulted in The Body Shop naming HP as its preferred global infrastructure partner."

About HP

HP is a technology solutions provider to consumers, businesses and institutions globally. The company's offerings span IT infrastructure, personal computing and access devices, global services and imaging and printing. For the four fiscal quarters ended April 30, 2004, HP revenue totaled $76.8 billion. More information about HP (NYSE, Nasdaq: HPQ) is available at

Intel and Itanium are registered trademarks of Intel Corp. or its subsidiaries in the United States and other countries.

This news release contains forward-looking statements that involve risks and uncertainties, as well as assumptions that, if they ever materialize or prove incorrect, could cause the results of HP and its consolidated subsidiaries to differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements. Risks, uncertainties and assumptions include the possibility that the proposed contract may not be entered into on the terms or within the timeframe currently contemplated or at all; that the market for the sale of certain products and services may not develop as expected; that development and performance of these products and services may not proceed as planned; and other risks that are described from time to time in the Quarterly Report on Form 10-Q for the fiscal quarter ended Jan. 31, 2004, and other Securities and Exchange Commission reports, filed after the Annual Report on Form 10-K for the fiscal year ended Oct. 31, 2003. HP assumes no obligation and does not intend to update these forward-looking statements.

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at