Press Release: October 08, 2008

HP Placed in “Leaders” Quadrant for Managed Print Services in Magic Quadrant Report

SAN DIEGO, Calif., Oct. 8, 2008

HP today announced industry analyst firm Gartner, Inc. has placed it in the Leaders Quadrant in its Magic Quadrant for Managed Print Services Worldwide.(1)

The Gartner Magic Quadrant positions vendors according to their “ability to execute” and their “completeness of vision” in managed print services (MPS).

According to Gartner, the completeness of vision axis “reflects each MPS provider’s prospects for success by analyzing its view of the market, its service operating model, and its strategic plans for growth and service improvements.”

Gartner evaluated vendors on the quality and efficacy of the processes, systems, methods or procedures that enable their performance to be competitive, efficient and effective, and to have a positive impact on revenue, retention and reputation. According to the firm, vendors are judged on their ability and success in capitalizing on their vision.

“We believe being placed in the Leaders Quadrant in Gartner’s Magic Quadrant for ‘completeness of vision’ and ‘ability to execute’ is a testament to HP’s unique insight into the Managed Print Services industry,” said Bruce Dahlgren, senior vice president, Worldwide Sales and Services, Imaging and Printing Group, HP. “HP delivers a complete set of services to reduce total business costs, improve paper-based workflows and maximize productivity for customers worldwide.”

According to the report, Gartner classifies leaders as providing MPS to a wide range of customers, including the largest and most geographically dispersed, so they must demonstrate a truly global reach. They must demonstrate not only the skills to deliver today’s MPS, but also the understanding, initiative and resources to prepare for tomorrow’s. Leaders characteristically augment the full scope of MPS with a wide range of added-value services.

HP Managed Print Services help enterprise customers streamline management, minimize costs, maximize results and contribute to environmental sustainability goals. With HP’s complete portfolio of hardware, supplies, software and services, customers can gain a cost-effective, productivity-enhancing imaging and printing environment.

About HP

HP, the world’s largest technology company, provides printing and personal computing products and IT services, software and solutions that simplify the technology experience for consumers and businesses. HP completed its acquisition of EDS on Aug. 26, 2008. More information about HP (NYSE: HPQ) is available at

(1) Gartner, “Magic Quadrant for Managed Print Services Worldwide,” by K. Weilerstein, et al. Sept. 25, 2008.

The Magic Quadrant is copyrighted 2008 by Gartner Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors’ measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

©2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Editorial contacts:

Brandy S. Baxter, HP :

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at