Press Release: October 09, 2007

HP Introduces Services Portfolio for Unified Communications Solutions

PALO ALTO, Calif., Oct. 9, 2007

HP today unveiled a new services portfolio designed to help customers unify their communications to improve collaboration.

The HP Unified Communications (UC) portfolio brings together voice, fax, email, voicemail, video/data/audio conferencing, collaboration, wireless and mobile technologies to improve the way individuals and groups work together, regardless of where they are located or the devices being used.

HP’s expertise in telecommunications and collaboration solutions, data networking, enterprise messaging, partner infrastructures, and enterprise services enables it to deliver high-quality and cohesive enterprise communication solutions.

“Unified communications plans that are easy to implement and manage are an increasing priority for our customers, and HP is aggressively responding to this need,” said Robb Rasmussen, vice president, Portfolio, Marketing and Alliances, HP Services. “Our technical expertise and partner relationships make HP a leading systems integrator for UC.”

Analysts predict that sales of UC applications will continue to grow in the high double digits each year through at least 2010, with unified messaging making up the largest part of the market.(1)

HP Services’ Unified Communications solutions

HP is well suited to offer a complete, open-standards UC portfolio, including HP iPAQ handheld devices, notebook and desktop PCs, printing devices, HP Halo telepresence solutions, enterprise messaging, networking tools, mobile technologies, servers, data storage, security services, management software, and collaboration and communication products. HP Services’ UC portfolio builds on its existing network and messaging services.

The UC portfolio includes:

  • Assessment, strategy and architecture services that help enterprise customers create custom roadmaps to plan their UC transformation;
  • Migration to IP solutions that enable an IT organization to implement network infrastructure upgrades and enhancements, including Internet protocol telephony (IPT), voice over IP (VoIP) and call centers;
  • Messaging and UC solutions that provide enterprise customers with email and calendar, unified messaging, presence, and voice integration for more efficient communications;
  • Collaboration solutions that enable businesses to integrate telepresence and video/data/audio/web conferencing offerings, software-based collaboration tools and portal solutions, rich presence, mobility/fixed mobile convergence and wireless in secure environments;
  • Integrated business solutions that enable business processes and software applications to be seamlessly integrated;
  • Support services that provide enterprise customers with complete lifecycle services, to help maximize return on investment.

Because each customer’s business environment is unique, there is no “one size fits all” UC solution. HP Services experts address this by helping customers in every stage of the UC process – from finding appropriate starting points and identifying particular solutions to achieve desired business results, to deploying, managing and supporting integrated solutions.

HP leverages alliances with UC leaders

HP is leveraging its global strategic alliances with Cisco and Microsoft to capitalize on their respective strengths and leadership in the UC market. The recent Cisco and Microsoft joint commitment to ongoing interoperability between their solutions helps to position HP to meet customer demands for UC solutions that bridge Microsoft software, including unified communications applications, and Cisco communication solutions.

“HP provided the expertise in the Microsoft and Cisco platforms to seamlessly integrate them together and offer a truly unified communications experience,” said Darryl Warren, chief information officer, Lion Nathan, a premium beverages company with operations in Australia and New Zealand.

HP Services is a Cisco Global Gold Partner and offers services for a wide range of Cisco Unified Communications and mobility solutions, including IPT network analysis, preparation, design, implementation, operation, design, and support. More information about HP solutions for Cisco technologies is available at

“Effective collaboration that directly impacts both the top and bottom line requires skillful integration to create communication solutions that will allow people to connect with people from anywhere on any device,” said Barry O’Sullivan, senior vice president, Voice Technology Group, Cisco. “HP’s leadership in business-to-IT alignment, strong global delivery services, and close alignment with Cisco enables deployment of open and integrated unified communications solutions that address immediate customer needs as well as future business demands.”

Recognized by Microsoft as Worldwide Prime Integrator, HP Services helps customers design, plan, implement and operate integrated VoIP, conferencing, instant messaging and presence-based solutions using Microsoft Office Communications Server 2007 and the application programming interfaces Microsoft has published. As a part of the HP and Microsoft Solutions for the People-Ready Business initiative, HP Services also provides HP Converged Communications Solutions (combining instant messaging, data and video conferencing and fax integration) and HP Messaging Solutions that support collaboration using Microsoft Exchange Server 2007 and Microsoft Office SharePoint Server 2007. More information about HP Services offerings for Microsoft Unified Communications solutions is available at

HP also collaborates with Avaya, Ericsson and Nortel to deliver the right UC solution for each customer, dependent upon their individual business requirements. HP Services works with Avaya to extend the value of Avaya communications applications with Microsoft enterprise productivity and unified communications solutions, creating an intelligent, real-time communication and collaboration environment. HP Services also works closely with Ericsson to provide software solutions, including the Ericsson Enterprise Mobility Gateway, resulting in a PBX-agnostic, carrier-agnostic and cost-effective global communication solution based on HP Blade System c-Class enclosures. As a Nortel Global Solutions Partner, HP Services leverages Nortel’s industry-unique Innovative Communications Alliance with Microsoft to optimize customers’ existing communications infrastructure.

More information about the HP Unified Communications portfolio is available at

About HP

HP focuses on simplifying technology experiences for all of its customers – from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world’s largest IT companies, with revenue totaling $100.5 billion for the four fiscal quarters ended July 31, 2007. More information about HP (NYSE: HPQ) is available at

(1) Infonetics Research, “Unified Communications and IP Contact Center Market Outlook,” July 11, 2007,

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the execution and performance of contracts by HP and its customers, suppliers and partners; the achievement of expected results; and other risks that are described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2007 and HP’s other filings with the Securities and Exchange Commission, including but not limited to HP’s Annual Report on Form 10-K for the fiscal year ended Oct. 31, 2006. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at