Press Release: October 03, 2011

HP Awarded $172 Million Florida Medicaid Contract Renewal

Florida Agency for Health Care Administration to use HP technology to streamline compliance and move to managed care

PALO ALTO, Calif. -- HP Enterprise Services today announced the Florida Agency for Health Care Administration (AHCA) has signed a renewal service agreement to manage the state’s Medicaid Management Information System.

The $172 million, three-year renewal extension contract will help enable the state to transition to a managed care environment and continue to prepare for pending program changes in a cost-effective manner. The agreement extends HP’s contract through June 2016.

Through its interChange Medicaid Management Information System, HP has provided fiscal agent support and business process outsourcing services to AHCA since July 2008. HP is helping the agency prepare for pending healthcare changes by assisting it through the mandatory managed care transition, implementing federal HIPAA 5010 requirements and supporting the move to ICD-10 procedure coding.

“The agency appreciates the expertise HP contributes as a valuable member of our team,” said Elizabeth Dudek, Secretary of the Florida Agency for Health Care Administration. “The agency looks forward to continuing our good working relationship as we move forward with transition and implementation of several key initiatives.”

Since AHCA switched to the HP interChange Medicaid system, the company has implemented web-based provider enrollment, claims authorization and file exchange as well as supported various agency initiatives such as Medicaid reforms, the National Correct Coding Initiative to support claims coding standards, and the Medicare and Medicaid Electronic Health Records Incentive Programs to incent health care professionals and hospitals to adopt and use electronic health records.

Additionally, HP implemented a decision support system that increases productivity and lowers costs while providing better support for health-policy decision making. The system gives staff access to secure data to more thoroughly analyze the agency’s programs and policies and to help reduce fraud and abuse.

HP plans to enhance Florida’s federally certified interChange MMIS with new advances. From its facilities in Tallahassee, Fla., HP provides real-time claims processing, call center services and claims suspense, and it oversees pharmaceutical support provided by a third party.

HP helps Florida manage Medicaid benefits for more than 3.1 million Floridians. The company processes more than 150 million claims worth more than $20 billion a year for about 114,000 Florida healthcare providers.

“As a state with one of the largest and most complex Medicaid programs, Florida needs the flexibility to address future issues including increases in demand and regulatory changes without service interruptions,” said Susan Arthur, vice president, U.S. Healthcare Industry, HP Enterprise Services. “HP built and manages a system for Florida based on the most advanced and proven technology to streamline Medicaid procedures while providing the state with vital information about health care trends and the medical needs of Florida’s Medicaid beneficiaries.”

HP is the nation’s largest provider of Medicaid and Medicare process management services, administering $95 billion in benefits a year. It also serves as the fiscal agent or principal IT provider for Medicaid in 22 states. HP’s global healthcare experience spans payer, provider, government and life science communities.

In a world of continuous connectivity, the Instant-On Enterprise embeds technology in everything it does to serve customers, employees, partners and citizens with everything they need, instantly. Learn more about how organizations can get started on an Instant-On Enterprise journey at HP’s premier client event, HP DISCOVER, Nov. 29 - Dec. 1 in Vienna, Austria.

About HP

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure at the convergence of the cloud and connectivity, creating seamless, secure, context-aware experiences for a connected world. More information about HP (NYSE: HPQ) is available at

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations, including execution of growth strategies, transformation initiatives and restructuring plans; any statements concerning expected development, performance or market share relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the competitive pressures faced by HP’s businesses; the development and transition of new products and services (and the enhancement of existing products and services) to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its customers, suppliers and partners; the protection of HP’s intellectual property assets, including intellectual property licensed from third parties; integration and other risks associated with business combination and investment transactions; the hiring and retention of key employees; expectations and assumptions relating to the execution and timing of growth strategies, transformation initiatives and restructuring plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2011 and HP’s other filings with the Securities and Exchange Commission, including but not limited to HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2010. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at