Contact Information for HP US including Sales, Order Support, Technical Support and other Contacts.
Be prepared to provide the following information: Serial Number (S/N), product name, model number, and a brief description of the issue.
| Support After you Buy: | Support Level & Telephone Numbers | Opening Hours & Additional Information |
|---|---|---|
|
HP and Compaq products for Home & Home Office use Examples: Pavilion, Presario, G-Series, DeskJet, Photosmart and Officejet/Pro products |
HP Support: Visit www.support.hp.com for HP Drivers, troubleshooting, diagnostic tools, documents and videos, and detailed product information. For faster support, create your case online at www.hp.com/contacthp before calling us at 800-474-6836. For tips, tricks, and community support, visit www.hpsupportforum.com. |
7 days a week, 8am to Midnight Eastern Time U.S.: English and Spanish for most products. Out-of-warranty products may require a fee for phone support. |
| Business printers, desktops, notebooks and tablets |
Warranty and Out of Warranty products 800-334-5144 |
Available 24/7/365 for most products. |
| Enterprise Servers, Storage, and Networking |
Warranty and Out of Warranty products 844-806-3425 |
Available 24/7/365 for most products. |
|
HP Connected ePrint Instant Ink Scheduled Delivery / Printable with automatic printing |
855-785-2777 |
8am - 11pm EST Mon. - Fri. 10am - 6:30pm EST Sat. U.S.: English |
|
Customers who are deaf or hard of hearing that have technical support, or accessibility questions using TRS/VRS/WebCapTel |
877-656-7058 |
6 a.m. to 9 p.m. MT Mon. – Fri. |
|
Customers with disabilities or age-related limitations ONLY; with technical support, or with accessibility questions about HP products. |
888-259-5707 |
6 a.m. to 9 p.m. MT Mon. – Fri. |
Sales consultation (United States only)
| Pre-Sales/Sales Assistance: For United States Only |
Support Level & Telephone Numbers | Opening Hours & Additional Information |
|---|---|---|
| Buy for Home and Home Office | ||
| Home and Home Office (consumer products) | 888-999-4747 |
7 days a week. Open hours may vary seasonally. Closed New Year's Day, Thanksgiving Day, Christmas Day. Chat with Home/Home Office Email Home/Home Office |
| Buy for business: | ||
|
Small & medium business Chat with SMB Presales/Sales |
Talk to an HP Sales Rep 866-625 0242 option 2 |
8 a.m. – 11 p.m. Central (Monday - Friday); 9 a.m. – 11 p.m. (Weekends) U.S.: English Only |
|
Public Sector Government, Education, and Healthcare |
800-727-2472 |
8:00 a.m. - 8:00 p.m. ET Mon. - Fri. Closed weekends and holidays U.S.: English Only |
| Large Enterprise |
For Printing & Computing products 800-535-2563 enter dedicated pin number For Servers, Storage & Networking - 800-277-8988 enter rep extension |
9:00 a.m. - 7:00 p.m. ET Mon. - Fri. Closed weekends & holidays U.S.: English Only |
| Enterprise Software | 877- 686-9637 |
9:00 a.m. – 6:00 p.m. ET English Only |
|
Graphic Arts DesignJet printers Latex & Scitex printers Indigo digital presses and Inkjet Web Presses |
1-888-772-9897 1-877-303-1887 1-866-312-8943 |
|
|
Parts Store - HP Replacement/Spare Parts for HP and Compaq products This is for spare parts on products that are no longer available for sale on line For current products that you need parts for please call sales. |
800-227-8164 |
8:00am-8:00pm ET Mon.-Fri. Closed weekends and holidays Check HP Parts Order Status Email or Chat with HP Parts |
All other inquiries (non-sales related)
| Inquiries About your Order: | Support Level & Telephone Numbers | Opening Hours & Additional Information |
|---|---|---|
| Order Support and Customer Service (United States only) | ||
| Home/Home Office | 800-407-4005 |
8:00 a.m. - 8:00 p.m. ET Mon. - Fri. Closed weekends & holidays U.S.: English Only Check Home/Home Office Order Status Chat with Home/Home Office Email Home/Home Office |
| Small and Medium Business | 866-625 0242 Option 3 |
8:00 a.m. - 8:00 p.m. ET Mon. - Fri. Closed weekends & holidays U.S.: English and Spanish for most products. Check SMB Order Status Email SMB Order Support |
|
Public Sector Government, Health and Education |
800-727-2472 |
8:00 a.m. - 8:00 p.m. ET Mon. - Fri. Closed weekends & holiday U.S.: English and Spanish for most products. Check Order Status |
| Other Inquiries: For United States Customers Only |
Support Level & Telephone Numbers | Opening Hours & Additional Information |
|---|---|---|
| General inquiries- Ask about any HP product, service or solution. | 800-752-0900 |
8:00 a.m. - 8:00 p.m. ET Mon. - Fri. Closed weekends & holidays Hours vary by menu selection. Please direct all support inquiries to hp's product support phone numbers listed above |
|
EBusiness Support Provides assistance for online related issues such as password issues, web store and cart errors. |
800-607-3567 |
8:00 a.m. – 8:00 p.m. ET Mon. – Fri. Closed weekends & holidays Email EBusiness Support |
| Care Pack Registration Inquiries |
800-407-6210 Consumer devices 844-385-2353 Commercial devices |
Consumer Care Pack registrations Commercial Care Pack registrations 8:00 a.m. – 8:00 p.m. ET Mon. – Fri. |
| HP Financial Services |
888-277-5942 Asset recovery / Take-out / Pre-owned equipment: 1 800 580 7370, option 1 |
8:00 a.m. – 8:00 p.m. ET Mon. – Fri. Closed weekends & holidays HP Financial Services and Leasing website |
| Partner/Reseller Locator Tool | Partner/Reseller Locator Tool | |
Patent Notice
Hewlett-Packard Company is licensed under the following, and related Ronald A. Katz Technology Licensing, L.P. United States Patents: 5,561,707; 5,828,734; 5,684,863; 5,815,551; 5,974,120; 5,917,893; 5,898,762; and others.*
*Notices on this page regarding third party intellectual property rights appear pursuant to contractual obligations and do not specifically relate to HP customer products.