EPP price promise

Please provide the following information so that we can validate your claim and process your
refund as quickly as possible. We will respond to your claim within 5 working days.
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Personal details

Competing price

1Total price of product, including VAT and delivery costs

2Website address where price was found

3 EPP Price Promise applies to UK websites (excluding auction sites) where the product is: identical; in stock; available for immediate delivery; price in GBP and inclusive of VAT and delivery. Excludes previous price promos and price downs on the internal EPP website. Excludes refurbished units. Claims must be made within 5 working days of purchase and must be able to be verified within 1 business day of the claim form being received. Claims will not be verified on weekends and bank holidays. Verification will take place on the next business day.

Successful claims will be notified by email within 5 working days of the claim being received. Please allow 10 working days from making your claim to receiving the refund. You will receive a notification if your claim has not been successful. Auction site such as eBay are not applicable.

EPP Price Promise does not apply to companies who are in administration or closing down. EPP Price Promise only applies to the HP Consumer portfolio.
For more information contact epp.uk@hp.com