Remote problem diagnosis and telephone or chat support
3 business day onsite hardware support
Replacements parts and materials
HP 3 year 3 Days Onsite 2 year warranty Notebook Service
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.
Convenient at-your-door repair
Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.
Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
|Coverage window||Standard workdays - 9 hours|
|Support type||Onsite repair|
|Response time||3 business day response|
|Service method||Onsite repair|
|Warranty coverage||In warranty|
|Place of service||Onsite|
KTC Promotion Terms and Conditions
Shop Online: The more you buy, the more you get.
“Get 10% Cash back + up to x10 KTC FOREVER points”
Promotion Period : 1 Aug 2021 – 31 Jan 2022
Privilege 1: Get 10% Cash Back The online transaction amount (per order) equals to the redemption points.
Privilege 2: Get up to X10 KTC FOREVER points*
- Get 5x additional KTC FOREVER points when you spend THB 1-9,999 Baht per transaction (Normal point X1 + Extra points X4)
- Get 10x additional KTC FOREVER points when you spend THB 10,000 and above per transaction (Normal point X1 + Extra points X9)
*KTC Bank reserves the right to offer EXTRA KTC FOREVER points maximum of 7,200 points per month. Do note that the EXTRA KTC FOREVER points will expire on 31 Jan 2023.
Terms and Conditions for the Cash back and KTC FOREVER points redemption
1. This promotion is arranged by Krungthai Card Public Company Limited or KTC to grant exclusive privileges to all type of KTC cardmembers who have KTC FOREVER point and spend with KTC CREDIT CARDS at participating partner websites and/or mobile applications during August 1st, 2021 – January 31st, 2022 only. Except for those who have following credit card: KTC-CASH BACK, KTC VISA CORPORATE, KTC - THAI RED CROSS TITANIUM MASTERCARD, all types of KTC ROYAL ORCHID PLUS, KTC-SCG VISA PURCHASING, KTC GOVERNMENT SERVICES card and all types of KTC PROUD.
2. Cardmembers who wish to redeem Credited Cash Back according to this promotion must register via www.ktc.co.th/shoponline as condition defined and must get reply message of successful registration from KTC.
3. Cardmembers with online spending for products/services at participating partner websites and/or mobile applications will get privilege as follows: a. Get right to use KTC FOREVER point equal to online spending for products/services (every currency) to redeem 10% Credited Cash Back of spending per transaction, with condition that cardmembers must confirm their participation in the program at www.ktc.co.th/shoponline, specifying their 16 digit credit card number, email, and amount spent online/transaction that they wish to redeem for credited cashback credit to their account. The amount is to be specified in whole figures, without decimals (in the case where the amount has decimals, round down to the nearest whole number) and specify name of website/ mobile application for online spending. In case of KTC Installment Payment Online Transaction, members must specify full amount of KTC Installment Payment online transaction to redeem this privilege. The redemption rate is equal to 10% of the total amount spent on products or services per specified transaction with every website worldwide. b. AND when spending 1-9,999 Baht per transaction, get additional X5 KTC FOREVER points (normal point X1 + extra points X4 calculated after Credited Cash Back deduction). KTC reserve the right to offer X5 KTC FOREVER according to this promotion to only cardmembers who use the points to redeem Credited Cash Back or redeem 10% Discount according to this promotion only. c. AND when spending 10,000 Baht up per transaction, get additional X10 KTC FOREVER points (normal point X1 + extra points X9 calculated after Credited Cash Back deduction). KTC reserve the right to offer X10 KTC FOREVER according to this promotion to only cardmembers who use the points to redeem Credited Cash Back or redeem 10% Discount according to this promotion only.
4. KTC will calculate Credited Cash Back and EXTRA KTC FOREVER Points according to this promotion by calendar month, starting from the date of successful registration. The Credited Cash Back and EXTRA KTC FOREVER points will be transferred into credit card account after 60 days from the last day of calendar month. KTC reserves the right to offer EXTRA KTC FOREVER points maximum of 7,200 points per month AND EXTRA KTC FOREVER points will be expired on 31 January 2023.
5. All purchases made under cash advance transactions, interest, penalties and various charges, including refunds from the cancellation of the purchase of products and services, and any other types of refund, including tax refunds, will not be considered as eligible transactions for this promotional campaign.
- HP Care Pack Services are sold separately. Service levels and response times for HP Care Packs may vary depending on your geographic location. Restrictions and limitations apply. Service starts at date of hardware purchase. For details, visit http://www.hp.com/go/carepack-services.