Remote problem diagnosis and support
Onsite hardware support- next business day
Defective media retention
Replacement parts and materials included
Coverage for all HP branded components
HP 1 yr Post Warranty Next Business Day w/Defective Media Retention Service for Color LaserJet M551
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
We’ll be there the next business day
Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.
Stay in control of your data
You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Support you can count on
Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line – or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
|Support type||Onsite repair|
|Coverage window||Standard workdays - 9 hours|
|Response time||Next business day response|
|Service method||Onsite repair|
|Warranty coverage||Post warranty|
|Place of service||Onsite|
KTC Promotion Terms and Conditions
Shop Online: The more you buy, the more you get.
“Get 10% Cash back + up to x10 KTC FOREVER points”
Promotion Period : 1 Aug 2021 – 31 Jan 2022
Privilege 1: Get 10% Cash Back The online transaction amount (per order) equals to the redemption points.
Privilege 2: Get up to X10 KTC FOREVER points*
- Get 5x additional KTC FOREVER points when you spend THB 1-9,999 Baht per transaction (Normal point X1 + Extra points X4)
- Get 10x additional KTC FOREVER points when you spend THB 10,000 and above per transaction (Normal point X1 + Extra points X9)
*KTC Bank reserves the right to offer EXTRA KTC FOREVER points maximum of 7,200 points per month. Do note that the EXTRA KTC FOREVER points will expire on 31 Jan 2023.
Terms and Conditions for the Cash back and KTC FOREVER points redemption
1. This promotion is arranged by Krungthai Card Public Company Limited or KTC to grant exclusive privileges to all type of KTC cardmembers who have KTC FOREVER point and spend with KTC CREDIT CARDS at participating partner websites and/or mobile applications during August 1st, 2021 – January 31st, 2022 only. Except for those who have following credit card: KTC-CASH BACK, KTC VISA CORPORATE, KTC - THAI RED CROSS TITANIUM MASTERCARD, all types of KTC ROYAL ORCHID PLUS, KTC-SCG VISA PURCHASING, KTC GOVERNMENT SERVICES card and all types of KTC PROUD.
2. Cardmembers who wish to redeem Credited Cash Back according to this promotion must register via www.ktc.co.th/shoponline as condition defined and must get reply message of successful registration from KTC.
3. Cardmembers with online spending for products/services at participating partner websites and/or mobile applications will get privilege as follows: a. Get right to use KTC FOREVER point equal to online spending for products/services (every currency) to redeem 10% Credited Cash Back of spending per transaction, with condition that cardmembers must confirm their participation in the program at www.ktc.co.th/shoponline, specifying their 16 digit credit card number, email, and amount spent online/transaction that they wish to redeem for credited cashback credit to their account. The amount is to be specified in whole figures, without decimals (in the case where the amount has decimals, round down to the nearest whole number) and specify name of website/ mobile application for online spending. In case of KTC Installment Payment Online Transaction, members must specify full amount of KTC Installment Payment online transaction to redeem this privilege. The redemption rate is equal to 10% of the total amount spent on products or services per specified transaction with every website worldwide. b. AND when spending 1-9,999 Baht per transaction, get additional X5 KTC FOREVER points (normal point X1 + extra points X4 calculated after Credited Cash Back deduction). KTC reserve the right to offer X5 KTC FOREVER according to this promotion to only cardmembers who use the points to redeem Credited Cash Back or redeem 10% Discount according to this promotion only. c. AND when spending 10,000 Baht up per transaction, get additional X10 KTC FOREVER points (normal point X1 + extra points X9 calculated after Credited Cash Back deduction). KTC reserve the right to offer X10 KTC FOREVER according to this promotion to only cardmembers who use the points to redeem Credited Cash Back or redeem 10% Discount according to this promotion only.
4. KTC will calculate Credited Cash Back and EXTRA KTC FOREVER Points according to this promotion by calendar month, starting from the date of successful registration. The Credited Cash Back and EXTRA KTC FOREVER points will be transferred into credit card account after 60 days from the last day of calendar month. KTC reserves the right to offer EXTRA KTC FOREVER points maximum of 7,200 points per month AND EXTRA KTC FOREVER points will be expired on 31 January 2023.
5. All purchases made under cash advance transactions, interest, penalties and various charges, including refunds from the cancellation of the purchase of products and services, and any other types of refund, including tax refunds, will not be considered as eligible transactions for this promotional campaign.
-  Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.