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HP 3 year Active Care Next Business Day Response Onsite Notebook Hardware Support

In stock
SKU
U18L6E
  • HP TechPulse predictive and proactive alerts and notifications

  • Hardware health monitoring, provides updated fast health checks on devices in your fleet

  • Hardware device information – including BIOS and firmware updates

  • Auto-ticketing – for hard disk drives & batteries needing replacement

  • Remote problem diagnosis and support

  • Next business day onsite hardware support [1]

  • Replacement parts and materials

Configuration
  • Duration: 3 years
  • Coverage window: Standard workdays - 9 hours
  • Support type: Active Care
  • Response time: Next business day response
(See more Specifications)
THB 1,252.00 SAVETHB 376 (30%)
THB 876.00
You Save: THB 376 (30%)
Interest free installment starting from
THB 87.60/m*
  See repayments
Peace of mind
Productivity enhancement by minimising downtime
Predictability of tech support costs
Expert advice from HP Trained technicians
Overview
Recommended
Specs
Offers
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Drivers, Manuals & Support

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Specs

Specifications

Sku

Sku

U18L6E

Category
?

Family brand

HP

Filters

Duration

3 years

Support type

Active Care

Coverage window

Standard workdays - 9 hours

Response time

Next business day response

Core Features

Service method

Onsite and Predictive Support

Warranty coverage

In warranty

Place of service

Remote and Onsite

Offers

Special offers

Reviews

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  • REVIEWS, PRODUCT

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Drivers, Manuals & Support

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FEATURES

  • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  • Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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