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  • Remote problem diagnosis and support

  • Replacement arrives the next business day[1]

  • Shipping costs included

  • Complete service coverage

HP 2 year Care Pack w/Next Day Exchange for LaserJet Printers

In stock
SKU
UG117E

You won't be down for long with HP Next Business Day[1] Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging.

Fast exchange service made easy

We're ready to ship a replacement if needed. You'll get it the next business day[1] so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.

Easy, no cost shipping

No need to worry about shipping costs - we have it covered for you.

Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.

Specifications
More Information
Sku
Sku UG117E
Filters
Duration 2 years
Support type Exchange
Coverage window Standard workdays - 9 hours
Response Time Next business day response
Core Features
Service method Advanced unit exchange
Warranty coverage In warranty
Logistics options Courier shipment and defective return
Place of service Offsite
Rated 5 out of 5 by from Quality Customer Service [This review was collected as part of a promotion.] I received assistance with a nagging issue with my printing options. The agent I spoke with was knowledge, experienced, patient and effective. I ended up purchasing a 2 year repair agreement. Problem solves.
Date published: 2021-03-30
Rated 5 out of 5 by from Great coverage for my device [This review was collected as part of a promotion.] Looking forward to award winning customer service for my printer with this coverage.
Date published: 2021-02-01
Rated 4 out of 5 by from HP Review [This review was collected as part of a promotion.] I love the performance and size print. Hard to reach human help. Always disconnected.
Date published: 2021-04-29
Rated 4 out of 5 by from Exchange Review [This review was collected as part of a promotion.] I purchased this with my new laser printer, and I think it is a very good warranty to have. It gives me the security of not being without a printer if something happens. I print quite a bit, and there's nothing like needing to complete a print job with a broken or damaged printer that needs repairing or replacing. Now, I am covered and it makes me feel great.
Date published: 2021-04-11
Rated 3 out of 5 by from not so happy [This review was collected as part of a promotion.] on line help is just too difficult. can i actually speak w a live person ? please ?
Date published: 2021-03-26
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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

  • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  • Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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