Windows 8 Upgrade

Please enter your product number to find out if HP has tested your computer with Windows 8.

If HP has tested your computer with Windows 8 and it can be upgraded, you will be provided with upgrade instructions to print out before you begin your upgrade.

You can find your Product Number, sometimes described as your "vendor item number", on your receipt, on a label on the bottom of your notebook, under the battery of your notebook, or on the back of your desktop PC or workstation. You can also find your product number by running the HP Support Assistant tool on your PC.
Product numbers are 7-11 characters in length and typically include a hash/pound sign (#), followed by 2-3 characters.

Enter Product Number here

Can’t find your product number?

For most HP Notebook PCs, to find your Product Number: hold down FN and ESC keys at the same time.

More ways to find your Notebook PC Product Number

For most HP Desktop PCs, to find your Product Number: hold down CTRL and ALT, then press the S key.

More ways to find your Desktop PC Product Number

Have HP automatically detect your Product Number.

To do this, you can download a small piece of HP software that will examine your PC to detect the Product Number.

Automatically detect my Product Number

Software Installation

HP requires additional files to run on your system in order to detect your Product Number. The installation will take approximately 2 minutes, depending on your connection speed. Please follow the steps 1-4 to proceed. The instructions may vary based on your browser settings.

Note: This is official HP software and will not harm your computer.

Step 1: Click on the ‘Install’ button below.

Step 2: Click ‘Continue’ on the information bar that appears at the bottom of the page.

Step 3: Select ‘Install’ from the window that appears.

Step 4: You’ll receive a confirmation message at the top right of the page.

Software installation complete

Click continue to start Product Number detection


Finding your Product Number

Your Product Number is being detected. Please wait …

Your Product Number has been found

Product Number:

Product Name:

Yes, this is my PC

No, this is not my PC. Let me enter it manually

* Not all Windows 8 features may be available on all Windows 7 PCs. Your system may require additional hardware, software, firmware, and/or a BIOS upgrade to install and run Windows 8.