Rated 1 out of
5 by
JRHAM from
Terrible customer serviceIMPORTANT! When buying this HP product, be aware that it ties you to HP's Instant Ink service, which is currently under a class lawsuit for artificially high prices. The product will not work with third-party ink. If any associated product is faulty, you will likely be blamed after spending hours resetting, testing, and sending photos to customer service. I received an incorrect mailing address for the return and endured over 20 emails to resolve it. After countless hours and over a hundred dollars spent, the faulty product was "lost." Management “GENEROUSLY” offered me a compensation from a list of cheaply produced unneeded items. This is not an isolated incident; HP customer service is notoriously poor. Read reviews and threads for more information all over the internet.