In relation to Malaysia Government Implementation of Nationwide Full Lockdown, there will be delay in the delivery. Thank you for your kind understanding.
Remote problem diagnosis and support
Exchange by a technician the next business day¹
No shipping required
Complete service coverage
HP 5 year Service Plan with Onsite Exchange for Multifunction Printers
Minimize downtime and maximize convenience. Get back up and running quickly with HP Next Business Day¹ Onsite Exchange Service. Get high quality remote troubleshooting assistance and, if necessary, a expert certified technician will exchange the device for you, at your site, the next business day.
Fast, easy exchange service done for you
Our experts are ready to help. Get the convenience and expertise of a certified technician who will perform an exchange for you the next business day.¹
Convenient pick up and delivery
You pay no shipping costs with convenient door-to-door pick up and delivery.
Help is on the line
Take advantage of our expert support specialists ready to provide remote assistance.
Access to electronic support information and services
|Coverage window||Standard workdays - 9 hours|
|Response Time||Next business day response|
|Service method||Onsite unit exchange|
|Warranty coverage||In warranty|
|Place of service||Onsite|
- Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.