HP Planet Partners Program

Non-returnable supplies
(updated on 25 March 2016)

The following items cannot be returned to the HP Malaysia Supplies Planet Partners Program.

- Non-HP branded cartridges and damaged, cloned, refilled or remanufactured cartridges
- HP Scitex industrial print supplies
- HP IHPS cartridges/printheads
- HP Indigo canisters
- HP Indigo consumables such as BIDS,blankets,imaging oil etc.

Note: Supplies for warranty returns or other objects that may have value inadvertently sent to this program are not tracked and therefore cannot be returned back.

More on Recycling

For additional recycling or other environmental enquiries, please contact us.

HP Planet Partners - HP LaserJet and inkjet print cartridge Return and Recycling program is only available for end-users who have used HP original cartridges in the manner for which they are intended. Any other use of the Return and Recycling program is unauthorized. Do not use the HP Return and Recycling Program for defective supplies. Defective supplies which are still under warranty as described in the specific HP supplies warranty statement should be exchanged with an authorized dealer or service center. Used supplies which are inadvertently sent to the HP Return and Recycling Program cannot be returned.