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What is VMware vCAN?

SLMS for VMware

 3:40 minutes

How to get started

What’s new


    What are the costs associated with VMware vCAN?


    The biggest challenge for new Service Provider Partners is to determine how much it will cost to license their environment through the vCAN program. The traditional model of paying a upfront fee for the number of licenses required does not apply.

    Under the vCAN model, the Service Provider receives a pool of licenses upfront from which they pull the licenses required to build the virtualised environment required by the end customers. There is no initial cost to receiving the pool of licenses, but instead the cost of the licenses is paid for based on monthly reported usage.

    Usage may be determined by VM, vCenter Server, the reserved level of vRAM assigned to powered on VMs, depending on the products used, so costing is not a simple exercise of determining the number of licenses required to license an environment.

    To put it simply costing a vCAN installation is complex and not something that may easily be described here. To cost the environment accurately a Service Provider must have an idea of the configuration of their solution and talk to their aggregator to discuss how each of the elements of the environment is measured, how many points per month it would cost and how that relates to a monthly cost.

    Contact HPE SLMS to guide you through determining the vCAN monthly cost associated with your solution.


    vCAN Reporting


    Similar to other “pay as you go” licensing models Service Providers must report the usage on a monthly basis and are invoiced based on the usage reported. Reporting usage under the vCAN program falls into two methods: Reporting via the vCloud Usage Meter and manual reporting.

    The vCloud Usage Meter was developed to simplify the reporting of the vCloud Service Provider Bundles, which include the vSphere, vCenter and vCloud Director products. The vCloud Usage Meter is a tool that monitors, measures, and reports on VMware product consumption at a Service Provider. It’s provided as a virtual appliance and may be configured to automatically report usage at the end of the month.

    As the vCloud Usage Meter only reports usage on some of the products available through the vCAN program, Service Providers must also introduce a Manual Reporting process to accurately report their full product usage on a monthly basis.

    The vCAN Product Overview document provides a full list of products available in the vCloud Service Provider bundles or the vCAN Product Usage Guide provides a detailed guide on all the products, what the product usage is measured by and which reporting method is required.

    Alternatively, simply contact HPE SLMS to explain your reporting requirements based on the products required to deliver your solution.


    What next?


    If you’re a Service Provider new to the vCAN Program, sign up as a VMware Service Provider Partner if you haven’t done so already. There is no fee to signing up and you must be a Service Provider Partner before HPE SLMS can order your vCAN licenses.

    If you have already subscribed to a vCAN monthly commitment level, are you reporting your monthly usage correctly, are you up to-date on the latest changes to the vCAN program, have you updated to the latest vCloud Usage Meter (currently v3.1)?

    For any questions you may have in relation to the program our hosting team is available to provide expert advice and assistance. Contact HPE SLMS.


    Using vCAN is not a choice but a requirement!


    The normal End User License Agreements (EULA) does not allow for use of VMware hosted products in a multi-tenant / hosting environment. As part of the vCAN sign-up process, Service Providers receive an addendum to the standard EULAs in the agreement they sign with their Aggregator which makes the environment licensing compliant.

    Therefore if you are a Service Provider / hoster and you wish to use VMware products as part of your solution, you may only obtain VMware licenses through the vCAN program.

    For a detailed explanation of when vCAN licenses are required we recommend you read the “Licensing Model Clarification” section of the vCAN Program Guide.

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