Service Offerings
Installation Service with Network Setup
Get your HP printer up and running with ease. With a HP engineer onsite to help you install and assemble all HP accessories, hardware verification, network setup and conduct basic administrator familiarization, you won't have to worry about a thing.
Next Day Onsite Service with Maintenance Kit Replacement Service
A HP Authorized Representative will resolve your issue onsite the next day when you make a service call before 2 p.m. local time. When an alert appears, we will also provide you with a replacement of a maintenance kit. Benefit from continuous service for up to 3 years, including Enhanced Technical Phone Support.
Next Day Onsite Exchange Service
Get a HP Authorized Representative to provide and install a replacement unit onsite the next day when you make a service call before 2 p.m. local time. Benefit from continuous service for up to 3 years, including Enhanced Technical Phone Support.
Next Day Exchange Service
A replacement printer will be shipped to you via courier by the next business day when you make a service call before 2 p.m. local time. The courier will also pick up the defective unit in the same trip. Benefit from continuous service for up to 3 years, including Enhanced Technical Phone Support.
Standard Exchange Service
Have a replacement part shipped to you via courier within 3 to 5 days when you make a service call before 2 p.m. local time. The courier will also pick up the defective unit in the same trip. Benefit from continuous service for up to 3 years, including Enhanced Technical Phone Support.
Technical Phone Support Service
Get readily available support when you need it. With this service, you have direct access to the HP Enhanced Technical support centre, with unlimited calls during the 1-year service plan. Lines are open from 8.30 a.m. to 5.30 p.m.