Rated 1 out of
5 by
Anonymous from
Look into the matterAftet so many complaints no redressal not yet received the invoice and certificate
Date published: 2023-05-28
Rated 3 out of
5 by
Ssen1 from
Need to improve on Customer Communication & SupportHad to followup multiple times between mutiple teams to finally get the warranty certificate and to get the warranty details updated in the system.
Date published: 2023-05-23
Rated 4 out of
5 by
Girish Salvi from
Extended warrantyHP care pack covers everything in extended warranty. But a lot of customers may not know that it has to be purchased within three months of date of invoice. HP should educate new buyers
Date published: 2022-08-08
Rated 1 out of
5 by
Mathpal from
Service Level AgreementVery Poor Service Level Agreement.
I need to make multiple follow-ups to get this enabled. It took more than a month after making payment to get upgradation certificate.
Date published: 2022-03-04
Rated 5 out of
5 by
Anonymous from
Timely ServiceWell got this within the given TAT of one month. No need for any follow-up. Excellent experience
Date published: 2022-01-08
Rated 5 out of
5 by
Anonymous from
Online purchase of 2year care packPleasantly surprised that HP store is updated and caters to all needs of the customers.
Date published: 2019-10-02
Rated 1 out of
5 by
Kurian from
Bad experienceI ordered it on June 19..And I paid the amount...
But the service was very poor... I had received the warranty certificate after 1 month of payment..
I had to call all day saying about this issue...To the service team
Date published: 2019-07-19
Rated 5 out of
5 by
Waggi from
Very professionalI am happy with product. This will take care of my laptop against unforeseen damages
Date published: 2018-08-07
Rated 1 out of
5 by
Srinivasan B from
Very poor experience shopping in HPThis is not a review about the HP Care pack but more about the poor experience I had with HP shopping site. I really had to go through an Authorized vendor who was much more responsive than the HP representatives
Date published: 2018-08-04
Rated 4 out of
5 by
Rohan354 from
I have not really tested it, but I know HP rocksGreat product. I have not really tested it, but I know HP service is great.
I want to extend my new Laptop model HP Laptop PC 15s-fq2000 (2D118AV) . which care pack should i choose
Asked by: Anonymous
Hi Animesh,
Thank You for choosing HP!
Please connect with our technical support team at 1800-258-7170 to get the compatible care pack for your laptop.
Thanks
HP Support Team
Answered by: HP Support Team
Date published: 2023-03-29
is it possible for my laptop model HP Laptop PC 15-dw3000 with warranty with 1 year and wish to extend it to 3 years onsite.
Asked by: Subha sakala
Hi Subha,
Thank You for choosing HP!
Please connect with our sales team at 1800-108-4747 to get the compatible care pack for your laptop.
Thanks
HP Support Team
Answered by: HP Support Team
Date published: 2023-04-12
Is this applicable for hp 15s- fq5009tu? 3 months remaining in warranty
Asked by: Atysh
Hello Atysh,
Thank You for choosing HP!
Please connect with our sales team at 1800-108-4747 to get the compatible care pack for your laptop.
Thanks
HP Support Team
Answered by: HP Support Team
Date published: 2023-02-27
is this pack applicable for this laptop HP Pavilion Gaming Laptop 15 (39.62 cm) ec2145AX (https://www.hp.com/in-en/shop/hp-pavilion-gaming-laptop-15-ec2145ax-552w2pa.html)?
Asked by: Anonymous
Hi Akashay,
Thank You for choosing HP!
For pavilion laptops, HP 3 years Next Business Day Onsite Notebook Service (U0H90E) or HP 3 year Next business day Onsite plus Accidental Damage Protection Notebook Only Service (U6WD1E) You can buy it and the warranty starts from the date of purchase.
You can use the link below to choose the best care package for your laptop.
https://cpc2.ext.hp.com/search-result?productFamily=15572&searchType=Family&searchTerm=Pavilion+Notebook
Or contact our sales team anytime at 1800-108-4747.
Thanks
HP Support Team