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HP 3 year Care Pack w/Pickup and Return Support for Multifunction Printers is rated 1.7 out of 5 by 13.
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HP 3 year Care Pack w/Pickup and Return Support for Multifunction Printers

  • Duration: 3 years
  • Coverage window: Standard workdays - 9 hours
  • Support type: Pickup and return
  • Response time: Repaired within 3-7 business days

See product details
RATINGS & REVIEWS REVIEWS
QUESTIONS & ANSWERS QUESTIONS

Reviews

Rated 1 out of 5 by from Extremely Bad, unprofessional and misleading dealing of the Company. I have very extremely bad experience with HP products , its year extended care pack and arrogant unruly attitude of service center Technicians. Products are also not reliable as it was earlier. All these packs come with hidden agenda to mislead the innocent customers on one reason or another. Whenever, you claim warranty within stipulated period, the fault will be yours without ant documented policy. Now a days company don't care about problems faced by individual customers as business is flourishing day by day with new customers. Therefore, I have changed strategy and advised in my circle including bulk dealings not to rely on any particular brand and divide the orders so that the quality of product and its service reliability can be assessed for taking future decisions. Surprisingly, you will have no direct access to any senior management functionary of the company to address the issues except toll free number.
Date published: 2022-12-08
Rated 1 out of 5 by from pathetic service i have been struggling to get my care pack. i have contacted all department. everyone is happy to pass on responsibilities to other department
Date published: 2022-11-25
Rated 1 out of 5 by from Unprofessional service It's waste of money, to resolve a issue it's take months together, no option to talk to an agent over toll free number, chat service is also pathetic they don't know policies and procedures they just know copy and paste. I would recommend not to by HP products and specifically care pack
Date published: 2022-08-22
Rated 1 out of 5 by from Service is 0 Hp service is 0 not proper service west of time west of money
Date published: 2021-09-16
Rated 5 out of 5 by from Care pack needs more detailing The pack should automatically link with the purchase of printer. That is how it was intended.
Date published: 2021-01-30
Rated 1 out of 5 by from Unprofessional Service. Highly Unprofessional Service, not at all helpful.
Date published: 2020-08-24
Rated 2 out of 5 by from good i m happy but every time problem ?printing speed slow
Date published: 2017-04-29
Rated 5 out of 5 by from HP Scanjet 200 Perfect onsite support, we got it activated quite soon and service was spot on.
Date published: 2016-12-07
  • y_2023, m_5, d_30, h_22
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.35
  • cp_1, bvpage1
  • co_hasreviews, tv_5, tr_8
  • loc_en_IN, sid_UG337E, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hpshopping-in
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getReviews, 4.96ms
  • REVIEWS, PRODUCT

Questions and Answers

Is this applicable for the Printer model: HP Smart Tank 710-720 series home use. Serial Number: CN1A9270NS?

Asked by: Anonymous
Hello Ananth, Thank You for choosing HP! You can connect with our sales team on 1800-108-4747 to check the compatible care pack for your printer with correct serial number and complete model number. Thanks HP Support Team
Answered by: HP Support Team
Date published: 2022-11-26
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