When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange with Accidental Damage Protection get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1] – along with a prepaid waybill to ship back your defective unit. Plus, accidental damage protection covers spills, drops, falls and more.
Get a replacement unit the next business day
Don’t lose time to unexpected hardware defects or issues. HP Hardware Support Next Business Day Advance Exchange Service delivers replacement products or parts the next business day.[1]
Freight costs paid by HP
HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.
Protect against accidental damage
Where accidental damage protection applies, you will receive protection against accidental damage from handling to the covered hardware product.