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Remote problem diagnosis and support
Replacement arrives the next business day
Shipping costs included
Complete service coverage
Access to electronic support information and services
You won't be down for long with HP Next Business Day Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging.
A permanent replacement product is shipped overnight via premium local shipping to your location (conditions apply).
Must be purchased while the standard warranty is in effect and provides three years of coverage from the hardware purchase date.
Covers the replacement of your HP product and all shipping costs.
No need to worry about shipping costs - we have it covered for you.
Take advantage of our expert support specialists ready to provide remote assistance.
HP ELITE DRAGONFLY DC1015 (PDF 6MB)
STEP 1 - Request for quote
Get the best exchange value for your laptop by entering your old laptop’s details and (if any) payment details requested.
STEP 2 - Proceed with checkout
Once you have added the exchange product details of old product, added your payment preferences, and receive a quote, please proceed to checkout with new HP product on the store at regular price.
STEP 3 - Delivery of new device
You will receive your newly ordered HP product at shipping address.
STEP 4 - Pickup of old device
The old device will be picked up only after the delivery of the new device/product. Once your new product has been delivered, cashify representative will contact you to pickup your old device post verification of details given at the HP store and make payment accordingly.
1-(800)-108-4747For business customers:
1-(800)-108-4746Mon-Sat 9:00 AM to 7:00 PM
Live Chat with our agent
Mon-Sat 9:00 AM to 7:00 PM
Excluding public holidays