HP Planet Partners Program

Consumer / Small & Medium Business

As part of Extended Producer Responsibility (EPR) under the E-waste Management Rules 2016*, producers of electrical and electronic equipment (EEE) are required to establish collection and/or take back mechanism for their in-scope end-of-life IT products; and channelize the same to authorized dismantler or recycler for sound management. The rules also place responsibilities on consumers to ensure that e-waste generated by them is channelized to authorized dismantler or recycler, either directly or through the producer designated collection and/or take back mechanism.

HP has appointed services of Karo Sambhav Private Limited, a government approved Producer Responsibility Organization (PRO) who collects and channelizes e-waste on behalf of its members. Please visit PRO's website at www.karosambhav.com for more information.

Our Consumer and Small and Medium Business (SMB) customers can drop-off their empty original HP ink and toner cartridges at the nearest E-waste Collection Centre operated by Karo Sambhav. For the full list of Collection Centres, visit https://karosambhav.com/collection-points

Karo Sambhav Help Desk:

Email: engage@karosambhav.com

Phone: 1800-2121-434 (Toll Free)

Note: SMB customers having minimum one pallet equivalent of HP branded IT equipment may avail free collection and recycling service from HP. Click here to know more.

More on Recycling

For additional enquiries, please email us at hp-ptb@teckwah.com.sg or call HP Help Desk at 1800 425 4999 (Toll Free).

*India E-Waste (Management) Rules, 2016 and subsequent amendment applies to every manufacturer, producer, consumer, bulk consumer, collection centres, dealers, e-retailer, refurbisher, dismantler and recycler involved in manufacture, sale, transfer, purchase, collection, storage and processing of in-scope e-waste or waste electrical and electronic equipment including their components, consumables, parts and spares.