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HP 4 year Active Care Next Business Day Response Onsite Notebook Hardware Support

Kehabisan persediaan
SKU
U18KVE
  • HP TechPulse predictive and proactive alerts and notifications

  • Hardware health monitoring, provides updated fast health checks on devices in your fleet

  • Hardware device information – including BIOS and firmware updates

  • Auto-ticketing – for hard disk drives & batteries needing replacement

  • Remote problem diagnosis and support

  • Next business day onsite hardware support [1]

  • Replacement parts and materials

Konsfigurasi
  • Duration: 4 years
  • Coverage window: Standard workdays - 9 hours
  • Support type: Active Care
  • Response time: Next business day response
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Bebas Khawatir
Meningkatkan produktifitas dan mengurangi waktu jeda
Biaya Teknologi support yang terduga
Konsultasi dari HP teknisi ahli dan terlatih
Ringkasan
Rekomendasi
Spesifikasi
Penawaran
Ulasan
TANYAKAN PADA KAMI
Produk Serupa
Driver, Manual & Dukungan

Ringkasan

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Spesifikasi

Spesifikasi

SKU

SKU

U18KVE

Kategori
?

Merek Famili

HP

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Duration

4 years

Support type

Active Care

Coverage window

Standard workdays - 9 hours

Response Time

Next business day response

Fitur Inti

Service method

Onsite and Predictive Support

Warranty coverage

In warranty

Place of service

Remote and Onsite

Penawaran

Special offers

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fitur

  • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  • Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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007 803 331 5068
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