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HP 4 year Next Business Day Onsite Desktop Hardware Support
Rp 799.000
SAVE Rp 450.000
Rp 349.000
Installment from 
Rp 29.083*
See repayments
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HP 4 year Next Business Day Onsite Desktop Hardware Support (U10N6E)
Add-On & Save Up to 50%*
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HP 4 year Next Business Day Onsite Desktop Hardware Support

In stock
SKU
U10N6E
Get back to work quickly with expert remote assistance, or have an HP technician visit your location to repair your device.
Configuration
  • Compatible with HP 2xx G5- Series 3/3/3 Warranty - CN TW
  • Remote problem diagnosis integrated with phone support
  • (See more Specifications)
Rp 799.000 SAVERp 450.000 (56%)
Rp 349.000
You Save: Rp 450.000 (56%)
Installment from 
Rp 29.083*
See repayments
Installment
Leasing

content

3mths 6mths 12mths
Rp 116.333 Rp 58.167 Rp 29.083
Rp 116.333 Rp 58.167 Rp 29.083
Rp 116.333 Rp 59.679 Rp 29.840
*These computations are estimates. Minimum spend and other fees may apply. Learn more
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Peace of Mind
Productivity enhancement by minimising downtime
Predictability of tech support costs
Expert advice from HP Trained technicians
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U10N6E
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Overview

HP Essential Support
Additional support, affordable price
Expert remote support during regular business hours
Onsite support, wherever work happens
Optional device health insights to help identify, diagnose, and remediate issues
Watch video
HP Essential Support
Key Benefits
Onsite hardware support
Onsite hardware support
  • Keep PCs up and running wherever work happens
  • Coverage includes parts and labor with onsite support
  • Receive convenient onsite support from qualified experts
Remote diagnosis and support
Remote diagnosis and support
  • 24/7 Remote problem diagnosis & support
  • Resolve most issues remotely with 85% first-time resolution during standard business hours
Optional Device Health Insights
Optional Device Health Insights
  • Customers may choose optional device health insights that help HP diagnose and repair device issues faster
  • Automatically collects the telemetry necessary upon initial boot of the product to deliver device-level configuration data and health insights
HP Care Pack
  • Peace of mind
  • Productivity enhancement by minimising downtime
  • Predictability of tech support costs
  • Expert advice from HP trained technicians
HP Care Pack
Basic Warranty
Essential
Premium
(Recommended)
Premium+
1 year default warranty
Onsite support with Optional Device Health Insights
Onsite support and Predictive Detection & Alerts
Onsite with Predictive Detection & Alerts & Prefrerred Access
Service Execution
Onsite
Parts & Materials
Reporting The Incident
24 hours, 7 days a week via web
24 hours, 7 days a week via web
24 hours, 7 days a week via web, live remote support or automated ticketing
24 hours, 7 days a week via web, live remote support or automated ticketing
Remote Support
9 hours, 5 days a week (Office Hours) through Phone/ Online chat
9 hours, 5 days a week (Office Hours) through Phone/ Online chat
24 hours, 7 days a week Online chat and phone
24 hours, 7 days a week Online chat and phone
Support Language
Local Language (Office hours)
Local Language (Office hours)
Local Language (Office hours) English (Non-office hours)
Local Language 24x7
Response Time
Up to 10 business days
Next Business Day response
Next Business Day response
Next Business Day response
Service Delivery
  • Remote issue diagnostic
  • Pickup & Return / Return to Depot offsite repair for Notebook & Mobile Workstations
  • Onsite repair for Desktops & Desktop Workstations
  • Remote issue diagnostic
  • Onsite repair
  • Remote issue diagnostic
  • Onsite repair
  • Remote issue diagnostic
  • Onsite repair
Predictive Detection & Alerts
Automatic Enrollment
Predictive detection of IT issues and health reports
Predictive detection of device failures
Remote problem diangnosis and support
Remediation & Ticket Automation
Automatic case creation from user devices
Firmware Updates
Preferred access to parts and experts
Additional Services
Accidental Damage Protection (ADP) for Notebooks and Mobile workstations
Add-On
Add-On
Add-On
Defective Media Retention (DMR)
Add-On
Add-On
Add-On
Travel for Notebooks and Mobile workstations
Add-On
Add-On
Add-On
Length of Service Coverage
Coverage Length
Default 1 Year
Default 3 Years
Optional 4 or 5 Years
Default 3 Years
Optional 4 or 5 Years
Default 3 Years
Optional 4 or 5 Years
Add-on / Optional Services
Disclaimers

Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

HP services are governed by the applicable HP terms and conditions ofservice provided orindicated to the customer at the time of purchase. Customers may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions ofservice or the HP limited warranty provided with your HP product.

© Copyright 2025 HP Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are setforth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Specs

Specifications

Sku

Sku

U10N6E

Category
?

Series

HP

Filters

Duration

4 years

Support type

Onsite repair

Coverage window

Standard workdays - 9 hours

Response Time

Next business day response

Core Features

Additional information

Excludes external monitor

Service method

Onsite repair

Warranty coverage

In warranty

Place of service

Onsite

Offers

Special offers

Add-On & Save Up to 50%*
"
Purchase-With-Purchase Item
Get 50% off Accessories with PC purchase here
Get 20% off Monitor with PC Purchase here
Get 20% off Printer with PC Purchase here

  • This promo is valid with any LAPTOPS or DESKTOPS purchase only.
  • Discount will be automatically applied at checkout.
  • Applies to all Accessories, Printers or Monitors from under ""Recommended"" tab or add item to your cart directly.
"
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Reviews

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Questions and Answers

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Drivers, Manuals & Support

Looking for software, drivers, firmware, warranty status, or manuals for this device?
Click here

FEATURES

  • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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Site Disclaimers

Price is inclusive of 11% VAT (where applicable).

Arc, Arria, Celeron, Cyclone, eASIC, Intel Ethernet, Intel, the Intel logo, Intel Agilex, Intel Atom, Intel Core, Intel Data Center GPU Flex Series, Intel Data Center GPU Max Series, Intel Evo, Gaudi, Intel Inside, the Intel Inside logo, Intel Optane, Intel vPro, Iris, Killer, MAX, Movidius, OpenVINO™, Pentium, Intel RealSense, Intel Select Solutions, Intel Si Photonics, Stratix, the Stratix logo, Tofino, Ultrabook, Xeon are trademarks of Intel Corporation or its subsidiaries

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors. For pen drives, please reach out to respective manufacturers for any service queries.

 
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