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HP 3 year Pickup and Return 2 year warranty Notebook Service
HK$1,299.00
Installment from 
HK$108.25*
See repayments
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HP 3 year Pickup and Return 2 year warranty Notebook Service

In stock
SKU
UM947E
    HK$1,299.00
    Installment from 
    HK$108.25*
    See repayments
    Installment
    Leasing

    content

    12mths
    HK$108.25
    *These computations are estimates. Minimum spend and other fees may apply. Learn more
    • Cash Flow Optimisation
    • Access to latest tech
    • Lower upfront costs
    Call 1800 891 209
    *These computations are estimates, Minimum spend and other fees may apply. The leasing is subject to final approval by HP & HPFS (HP Finance Service). HP & HPFS has the absolute discretion to reject any application without giving any reasons.
    Configuration
    • Duration: 3 years
    • Coverage window: Standard workdays - 9 hours
    • Support type: Pickup and return
    • Response time: Repaired within 3-7 business days
    • (See more Specifications)
    Peace of Mind
    Productivity enhancement by minimising downtime
    Predictability of tech support costs
    Expert advice from HP Trained technicians

    Overview

    Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]

    Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]

    Reliable support

    Reliable support

    There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

    There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

    Here for you 7 days per week

    Here for you 7 days per week

    Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

    Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

    Free and easy shipping

    Free and easy shipping

    Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

    Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

    HP Care Pack HP Care Pack
    Pickup and Return Hardware Support Coverage
    Get the most coverage and value when you purchase this plan with a PC.
    Pickup and Return Hardware Support Coverage
    Free and easy shipping
    Free and easy shipping
    Does your PC need a repair? Don’t worry, HP will pick up, fix, and return your device, with shipping included.
    Reliable support
    Reliable support
    Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.
    Here for you 5 days per week
    Here for you 5 days per week
    Connect with knowledgeable agents, available to you 5 days per week, and get the support you need. Service levels and response times may vary depending on your geographic location.[I]
    Basic Warranty
    Good
    Better
    Best
    1 Year Default Warranty
    Pick up and Return Service [II]
    Onsite Service [II]
    Onsite Service with Accidental Damage Protection [II]
    Service Execution
    Convenient at-your-door repair
    Genuine HP replacement parts, no extra fees for repairs
    Pickup, repair and return of your PC, shipping included
    Remote problem diagnosis and telephone / chat support
    Accidental drops, spills, or electrical surges coverage included
    HP is proud to be rated Platinum by EcoVadis
    HP is proud to be rated Platinum by EcoVadis
    This places HP in the top 1% of organisations assessed globally, recognising our commitment to ethical sourcing, sustainability Innovation, and a respectful working environment.
    Environment
    Environment:
    Focuses on how companies take responsibility for their ecological footprint through the product life cycle and supply chain operations, covering greenhouse gas emissions, energy consumption, water, waste reduction, and air pollution prevention.
    Labour & Human Rights
    Labour & Human Rights:
    Centred on the standards businesses uphold for their workforce and supply chain, including diversity and inclusion, safe working conditions, fair compensation, and employee development.
    Ethics
    Ethics:
    Rooted in responsible business conduct, covering anti‑corruption policies, data privacy and security, and compliance with applicable laws and regulations.
    Sustainable Procurement
    Sustainable Procurement:
    Aimed at ensuring that businesses make sourcing decisions that take into account the broader environmental, social, and economic consequences of their supply chain choices.

    Specs

    Specifications

    Sku

    Sku

    UM947E

    Category
    ?

    Series

    HP

    Filters

    Duration

    3 years

    Support type

    Pickup and return

    Coverage window

    Standard workdays - 9 hours

    Response Time

    Repaired within 3-7 business days

    Core Features

    Service method

    Depot repair

    Warranty coverage

    In warranty

    Logistics options

    Courier pick up and return

    Place of service

    Offsite

    Offers

    Special offers

    Reviews

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    Questions and Answers

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    Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

    Drivers, Manuals & Support

    Looking for software, drivers, firmware, warranty status, or manuals for this device?
    Click here

    FEATURES

    • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
    • Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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