HP Support Services

Technology powers your business. HP Support powers your technology.

From setup, to installation, to ongoing technical support services, the highly trained, highly motivated experts of HP can help your organization work more productively.

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configuration

Configuration

Save time and boost productivity by having HP Support Services configure your settings straight from the factory.
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deployment

Deployment

Let HP manage every stage in your hardware lifecycle – from installation to decommissioning.

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care services

Care Services

Keep your business moving – around the clock and around the world – with onsite and remote service, hardware protection, and much more.
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HP Services

Dispose and refresh

Keep your technology current by letting HP securely and responsibly manage hardware that’s at the end of its lifecycle – and then deliver new equipment to your users.
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HP Services

Device as a Service

Workplace transformation begins with HP DaaS, which enhances, improves, and optimizes the way your organization acquires, manages, and uses technology - while giving IT a more strategic role.
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Tech Cafe

Tech Cafe

With HP Tech Café, HP can help keep employee devices business-ready, with options that include HP Tech Café Walk-up and HP Tech Café Market.
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Profile of an HP Expert

Profile of an HP expert

When you call HP for support, you’ll get one of our experts, like Chien. Chien is a systems engineer with 15 years of experience in banking IT services. He is certified in ITIL, A+, Network+, Server+, and Microsoft Windows 2000/Server IT software – as well as HP, Compaq, Dell, Lexmark, Lenovo, and Samsung hardware. Chien studied chemical engineering at Washington University, and has received a number of HP achievement awards for exceptional customer service.

Our customers say it best

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“Because HP is loading the image in the factory, the post configuration time is cut from two hours to about 20 minutes.”
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Ivan Hislaire, Client Systems Manager, GlaxoSmithKline Vaccines
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Device Refresh Services

Device Refresh Services

Keep your technology fresh by letting HP securely and responsibly manage hardware that’s at the end of its lifecycle – and then deliver new equipment to your users.
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Care Pack Services

Care Pack Services

Discover how to keep your business moving ahead with flexible Care Pack, including Travel Services, Tracking and Recovery Services, Accidental Damage Protection and much more.
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Services Overview

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Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc

HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.