Press Release: 22 September 2008

Global Survey Reveals Top Technology Risk Factors for Businesses

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HP announced the results of a global survey of 1,125 information technology professionals from 20 countries, revealing their views about IT risk and how it relates to business risk.


The study, conducted by the Economist Intelligence Unit (EIU) on behalf of HP, surveyed IT professionals based in the Americas, Europe, the Middle East and Asia Pacific. It revealed that the greatest sources of IT risk were the volume of changes, the increasing complexity of systems, and security breaches due to hackers.


"The data clearly show that predictability is an issue for many IT organizations. Given that IT and business risk are so tightly linked, a lack of predictability for IT equates to a lack of predictability for the business,” said Clint Witchalls, senior editor, Economist Intelligence Unit. “Companies that manage these issues properly will have a distinct competitive advantage."


Hong Kong survey results


  • In the past three years, change, complexity and security have increased IT risk the most
  • 43 percent of Hong Kong respondents said that at least 1 in four (or more) of their outages were caused by change
  • 57 percent of respondents use manual methods to identify application security vulnerabilities
  • Application and data security are the most important step IT can take to reduce risk to the business, according to 47 percent of Hong Kong respondents
  • Only 23 percent of respondents described their application security process as mature, with formal policies and tools in place to manage security from development through quality assurance to operations
  • The Hong Kong respondents were notable in the EIU study with the lowest response in Asia (7%) with the overall security team involved with application security
  • 40 percent of those surveyed said automation of IT change management makes results more repeatable
  • 37 percent of respondents agree that automation of IT functions frees up time and budget for innovation

"HP Software helps customers reduce the risk of business service downtime by delivering solutions that help them better manage and automate IT operations. The key findings from the Economist Intelligence Unit study show that the majority of business service disruptions are linked to IT changes. The automation of IT processes ensures that changes are more predictable, which is critical to preventing any negative business impact," said Lewis Fung, Country Manager, HP Software, Hong Kong.



About HP


HP, the world's largest technology company, provides printing and personal computing products and IT services, software and solutions that simplify the technology experience for consumers and businesses. HP completed its acquisition of EDS on Aug. 26, 2008. More information about HP (NYSE: HPQ) is available at http://www.hp.com.hk.


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© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.


About HP Inc.

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© 2016 HP Inc. The information contained herein is subject to change without notice. The only warranties for HP Inc. products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.