Follow the steps listed below to change to a different media type:
- Consider changing to a heavierer and smoother ( over 20 lb or 80 g/m² ) media type.
- The media types listed below meet this requirement.
- HP LaserJet 90 g/m².
- HP Color Laser Paper.
- HP Premium Choice LaserJet Paper.
Please let HP know if this helped you to resolve your issue, and help HP improve service.