HP SmartFriend Services

HP SmartFriend Subscription Services

HP SmartFriend is your 24/7 for Technology Problems. Our certified representatives are available around the clock1 to resolve any computer issues you may have.

Choose the subscription term that's best for you to enjoy personalized support by phone or protected remote computer access, available any time, for any brand of PC or tablet1.

Complete Plan

HP SmartFriend
Complete Plan

Enjoy 24/7 expert PC support wherever you go - includes phone assistance and HP technician remote login to your PC1 for problem resolution.

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Family Plan

HP SmartFriend
Family Plan

Make sure every member of the family has critical PC support whenever and wherever they need it, 24/7, with HP SmartFriend coverage for up to 4 computers.

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Tutor Plan

HP SmartFriend
Tutor Plan

Want answers to all those software "how-to" questions and help with important computer functions? An HP technician will give you step-by-step directions and assistance over the phone and via remote login to your PC.

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HP SmartFriend
Complete Plan		 HP SmartFriend
Family Plan		 HP SmartFriend
Tutor Plan
Software installation included included included
Help with setting up a wireless network included included included
Printing related problems included included
Help with a software program included included included
Computer won't boot up included included
Computer running slow included included
Virus removal included included
Support for up to 4 computers included

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Click here to learn more about other HP SmartFriend Service One-Time use options.

1 HP SmartFriend supports any major brand of computer and tablet running Microsoft Windows, OSX, iOS, Android and Chrome OS.
24x7 support is available in English and in the US & Canada only. Service availability varies by country/region. Internet connection required for remote support. Remote support not available for tablets. Not all service plans cover support for tablets.