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Part Number: UD5L1E

HP 3 Year Next Business Day DesignJet Studio 24" Hardware Support (UD5L1E)

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$322.00

$273.70

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Estimated shipment timing: Most orders placed by 2pm EST are shipped out the same day. All orders are shipped to you FREE via standard ground.

HP 3 Year Next Business Day DesignJet Studio 24" Hardware Support (UD5L1E)
$273.70
  • HP Next Business Day Onsite Hardware Support is a warranty extension package that offers technical remote phone support, diagnostics, spare parts, material and labor for HP Designjet products. Simply call the local HP contact phone number to get fast response from a support agent who will perform remote trouble-shooting to diagnose the issue and, if possible, solve it immediately. If the problem cannot be resolved remotely, an HP authorized warranty service technician will make the best effort to arrive at your site the next business day for on-site service equipped with the right replacement parts according to the remote support diagnosis already performed.
  • HP DesignJet Next Business Day Onsite Hardware Support helps you protect your printer investment by maximizing printer uptime without incremental support costs.
  • In the event of unexpected problems, get your HP DesignJet printer back up and running as quickly as possible, with minimal disruption.
  • Benefit from fast response and on-site service for hardware support delivered the next business day.
  • This service grants you preferential support from HP, with fast and professional resolution, including remote support assistance and onsite repair support and parts (excluding consumables) – all without any additional cost.
  • For most HP Designjet printers, this service includes a Defective Media Retention (DMR) option, which ensures your confidential business data stored on the printer’s memory devices do not leave your premises in the event of a memory device fault.
  • Purchase this warranty extension service as an HP Care Pack along with the new printer and enjoy full support coverage for up to five years.
  • Renewal option when your active warranty extension expires. Available for an additional period of up to two years.
  • Remote support and problem diagnosis, on-site service for hardware support, escalation management processes to facilitate the resolution of complex incidents, access to electronic support information and services and HP electronic remote support solution



    Accessories and Warranties

    Features

    We’ll be there the next business day[1]

    In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]

    Support you can count on

    Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

    Help is on the line - or at your door

    Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

    Technical details

    Support typeOnsite repair
    Duration3 years
    Response timeNext business day response
    Coverage windowStandard workdays - 9 hours
    Place of serviceOnsite
    Service methodOnsite repair
    Warranty coverageIn warranty
    Care Pack typeElectronic
    Registration requiredNo

    Compatible Products

    Close all

    • HP DesignJet Studio Steel 24-in Printer (5HB12C)

    HP DesignJet

    • HP DesignJet Studio 24-in Printer (5HB12A#B1K)

    Features

    • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

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    HP 3 Year Next Business Day DesignJet Studio 24" Hardware Support (UD5L1E)

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