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Part Number: UM959E

HP 2 year Pickup and Return Notebook Service

$100.00

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In Stock and Ready to Ship Free

Estimated shipment timing: Most orders placed by 2pm EST are shipped out the same day. All orders are shipped to you FREE via standard ground.

HP 2 year Pickup and Return Notebook Service
$100.00
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]



    Accessories and Warranties

    Features

    Reliable support

    There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

    Here for you 7 days per week

    Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

    Free and easy shipping

    Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

    Technical details

    Support typePickup and return
    Duration2 years
    Response timeRepaired within 3-7 business days
    Coverage windowStandard workdays - 9 hours
    Place of serviceOffsite
    Service methodDepot repair
    Logistics optionsCourier pick up and return
    Warranty coverageIn warranty
    Care Pack typeElectronic
    Registration requiredNo

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    • HP Notebook - 15-db1046nr (6FW16UA)
    • HP Notebook - 15-db1005cl (6JU45UA)
    • HP Notebook - 15-da0042nr (6EH21UA)
    • HP Notebook - 15-dy0008ca (7PL14UA)
    • HP Notebook - 17-by0010ca (4BQ86UA)
    • HP Pavilion - 15-cw1006la (4PF43LA)
    • HP Pavilion x360 - 14m-dh0003dx (5UD81UA)
    • HP Notebook - 15-db0042nr (6FV97UA)
    • HP Notebook - 15-db0062nr (6MW65UA)
    • HP Notebook - 15-dw0037wm (6FV98UA)
    • HP Chromebook x360 - 14c-ca0026ca (10M17UA)
    • HP Notebook - 14-ck0040la (4PG17LA)
    • HP Notebook - 15-dw0092nr (7YS93UA)
    • HP Pavilion dv2945se Rfrbd Notebook PC (FE945UAR)
    • HP Laptop 14-cf1010ca 4PB47UA (4PB47UA)
    • HP Laptop 15-db0002ca 6GJ27UA (6GJ27UA)
    • HP Notebook - 15-dw0045nr (6UY17UA)
    • HP Notebook - 14-cm0021la (6QV27LA)
    • HP Laptop 14-dq2033ca (12C10UA)
    • HP Laptop 14-ck0024la 4PF25LA (4PF25LA)
    • HP Notebook - 17-by1062st (6GR94UA)
    • HP Pavilion x360 Convertible 15-dq2020ca (10M35UA)
    • HP Pavilion x360 - 15-dq0077nr (6BM94UA)
    • HP Notebook - 17-by1972cl (7UL26UA)
    • HP Notebook 15-af049ca N0T69UA (N0T69UA)
    • HP Notebook - 17-by1971cl (7NN01UA)
    • HP Pavilion - 15-cs3010nr (7NV88UA)
    • HP Notebook - 14-ck0032la (4PF36LA)
    • HP Pavilion 15-cs2073nr (6HQ54UA)
    • HP ENVY Notebook 15-as191ms X6V57UA (X6V57UA)
    • HP Laptop 17-cn0020ca (2L7P7UA)
    • Victus by HP Laptop 16-d0018ca (370X5UA)
    • HP Laptop - 14-dk1028ca (1Y531UA)
    • HP Laptop 17-by1086cl 6SM59UA (6SM59UA)
    • HP Pavilion x360 - 15-dq0078nr (6BM95UA)
    • HP Notebook - 14-dk0022wm (6BW41UA)
    • HP Notebook - 15-db0084nr (7XB32UA)
    • HP Laptop 17-by0019ds 6XQ66UA (6XQ66UA)
    • HP Pavilion x360 - 15-dq0035nr (6CD13UA)
    • HP Notebook - 15-db1050nr (7FU97UA)
    • HP Notebook - 14-dq0635cl (7NV06UA)
    • HP Pavilion x360 Convertible Laptop PC 14-dh0005la (6QV75LA)
    • HP Notebook - 17-ca0012nr (7YB68UA)
    • HP Pavilion Gaming - 15-dk0010la (6QV36LA)
    • HP Notebook - 15-db1008cy (7QM19UA)
    • HP Notebook - 17-ca0020nr (5TS86UA)
    • HP Notebook - 15-db0036nr (6BV86UA)
    • HP Laptop 17-ca1003ds 7TY07UA (7TY07UA)
    • HP Notebook - 17-by0022ds (7JB04UA)
    • HP Laptop - 15-ef1009ca (12B94UA)
    • HP Pavilion Gaming - 15-dk0006la (4PF94LA)
    • HP Laptop 17-by0024ds 7JA94UA (7JA94UA)
    • HP Laptop 15-db0015dx 5ZC06UA (5ZC06UA)
    • HP Laptop - 15-dw2012ca (6GH89UA)
    • HP Laptop - 15-ef1013ca (2D689UA)
    • HP Notebook - 15-db0083nr (5YH51UA)
    • HP Notebook - 14-cf1061st (6HG27UA)
    • HP Notebook - 14-cm0029la (6QV28LA)
    • HP Notebook - 14-ck0044la (6QW92LA)
    • HP Laptop - 15-ef0018ca (8QB49UA)
    • HP Notebook - 17-by1085cl (6SM64UA)
    • HP Notebook 15-dy1078nr (7PD87UA)
    • HP Pavilion dv2613cl Notebook PC (GS886UAR)
    • HP Notebook - 15-dy0018ca (7PL15UA)
    • HP Notebook - 14-cm1047la (6QW80LA)
    • HP Notebook - 15-db1931cl (7NM96UA)
    • HP Pavilion g6-1d46dx Notebook PC A6Z74UA (A6Z74UAR)
    • HP Notebook - 15-dw0011ds (7MS59UA)
    • HP Pavilion 15-cs2064st (6GR92UA)
    • HP Pavilion 15 Laptop PC 15-eh0008ca (10M09UA)
    • HP Laptop 15-dy2038ca (2L7J6UA)
    • HP Notebook - 14-cm0034la (4PF67LA)
    • HP Notebook - 15-db0020ca (4RB23UA)
    • HP Pavilion 15-cs2083cl (6SM61UA)
    • HP Notebook - 14-dk0075nr (5YZ81UA)
    • HP Pavilion - 15-cw1011la (6QV38LA)
    • HP Pavilion x360 - 15-dq0061cl (7HX79UA)
    • HP Laptop 17-cp0001ca (2L7N3UA)
    • HP Notebook 15-ac028ca M2C19UA (M2C19UA)
    • HP Notebook - 15-da0012ca (4NJ04UA)
    • HP Pavilion - 15-cs3003ca (6GH74UA)
    • HP Pavilion - 15-cs1002la (4PF79LA)
    • HP Notebook - 17-by1003ca (6GJ18UA)
    • HP Laptop - 15-dw2007ca (6GH90UA)
    • HP Notebook 15-dy1731ms (7PA01UA)
    • HP Laptop 15-dy2023ca (2L7P0UA)
    • HP Laptop - 15-ef0006ca (9AG06UA)
    • HP Pavilion dv7-6c95dx Notebook PC A6X02UA (A6X02UAR)
    • HP Notebook - 15-db0088ca (6GJ29UA)
    • HP Notebook 15-dy1076nr (7PD80UA)
    • HP Pavilion Gaming - 15-ec0001ca (8GH43UA)
    • HP Notebook - 15-db1007ca (4RB32UA)
    • HP Pavilion dv6603ca Notebook PC (GY137UAR)
    • HP Pavilion x360 Convertible 14-dy1007ca Bundle (2L7S8UA)
    • HP Notebook - 14-dk0038ca (6GH45UA)
    • HP Laptop 15-dy2017ca (193Y7UA)
    • HP Notebook - 15-da0071ms (5CP12UA)
    • HP Notebook - 17-by0017ds (6SB30UA)
    • HP Laptop 15-db1010cy 7XU86UA (7XU86UA)
    • HP Notebook - 17-by1083cl (6SM57UA)
    • HP Notebook 15-af039ca N0T71UA (N0T71UA)
    • HP Laptop 14-cf0012dx (7FT36UA)
    • HP Laptop 14-dq4003ca (2L7S2UA)
    • HP Laptop 15-gw0018ca (12C12UA)
    • HP Laptop 17-by0028cy 6GH06UA (6GH06UA)
    • HP Pav x360 Convert 14-cd1020nr 7FT29UA (7FT29UA)
    • HP Pavilion dv6-6c10us Notebook PC A6Y49UA (A6Y49UAR)
    • HP Laptop 14-cm0040la 4PG04LA (4PG04LA)
    • HP Pavilion x360 Convertible 14-cd1042nr 7PD74UA (7PD74UA)
    • HP Notebook - 17-by0070nr (7JC80UA)
    • HP Notebook - 15-dw0043nr (7NH75UA)
    • HP Laptop 15-ef2012ca (2L7P4UA)
    • HP Notebook - 15-db1003ca (6GJ26UA)
    • HP Pavilion - 14-ce2006la (4PG25LA)
    • HP Notebook - 15-da0019ca (4BQ78UA)
    • HP Laptop - 17-ca2001ca (10M31UA)
    • HP Notebook 15-da1022ca (5PA37UA)
    • HP Notebook - 17-by0020ds (6XQ67UA)
    • HP Notebook - 14-dq0017ca (7ZX73UA)
    • HP Notebook 14-dq1008ca (7PK90UA)
    • HP Pav x360 Convert 14-dh0001la 4PF81LA (4PF81LA)
    • HP Pavilion Laptop 15-eg0003ca (10M30UA)
    • HP Notebook 15-da1073la (4PF33LA)
    • HP Notebook 15-dy1003ca (2D678UA)
    • HP Notebook - 17-by2003ca (7PV35UA)
    • HP Pavilion x360 Convertible 14-dh0015caBundle (193Y4UA)
    • HP Notebook - 17-by1082cl (6SM70UA)
    • HP Notebook - 15-dw1054wm (7YT00UA)
    • HP Notebook - 15-da0071la (4PF31LA)
    • HP Stream Laptop 14-ax067nr X7S50UA (X7S50UA)
    • HP Pavilion Gaming - 15-dk0008la (4PG13LA)
    • HP Notebook - 15-dw0077nr (5YZ60UA)
    • HP Notebook - 15-da0062nr (5ZY65UA)
    • HP Notebook - 15-db0024la (4PF48LA)
    • HP Laptop 15-ef0010ca (12C24UA)
    • HP Laptop 15-ef0020ca (12C25UA)
    • HP Notebook - 14-cm0065st (6SF44UA)
    • HP Notebook - 15-dw0054wm (7FT14UA)
    • HP Notebook - 15-bs134wm (6BS61UA)
    • HP Notebook - 17-by1061st (6GS68UA)
    • HP Pav x360 Convert 14-cd1033nr 6HQ51UA (6HQ51UA)
    • HP Stream - 14-ds0001ca (7EG37UA)
    • HP Laptop 14-ck0033la 4PF37LA (4PF37LA)
    • HP Laptop 17-by1084cl 6SP61UA (6SP61UA)
    • HP Pavilion x360 Laptop - 14-dh2008ca (6GH66UA)
    • HP Notebook - 15-dy0085nr (7RQ63UA)
    • HP Notebook - 15-db0003ca (4BQ95UA)
    • HP Notebook - 15-dw0010ds (7MS87UA)
    • HP Pavilion x360 Convertible 15-er0008ca (2L7T1UA)
    • HP Notebook - 14-cm0035la (4PF68LA)
    • HP Pav x360 Convert 15-bk163dx X7U19UA (X7U19UA)
    • HP Laptop 15-dw3001ca (2L7G8UA)
    • HP Notebook - 15-db1002cy (7QL88UA)
    • HP Notebook - 15-da0078la (6QV48LA)
    • HP Notebook - 14-cm1025la (4PF57LA)
    • HP Notebook - 17-by0060nr (5TS80UA)
    • HP Pav x360 Convert 14-cd1066nr 5YH17UA (5YH17UA)
    • HP Notebook - 17-by1023cl (6MW69UA)
    • HP Notebook - 17-ca0056nr (6NU57UA)
    • HP Notebook - 14-cm0036la (4PF69LA)
    • HP Notebook - 15-db1001cy (7QK14UA)
    • HP Laptop 15-ef1023ca (2L7N9UA)
    • HP Pavilion Aero Laptop 13-be0003ca (2L7M8UA)
    • HP Pavilion - 15-cw1002la (4PF39LA)
    • HP Pavilion - 15-cw1017ca (6GH50UA)
    • HP Pav x360 Convert 14-cd1023la 6QV26LA (6QV26LA)
    • HP Laptop - 15-ef0005ca (8QB46UA)

    HP Chromebook

    • HP Chromebook x360 - 14c-ca0020ca (10M13UA#ABL)
    • HP Chromebook x360 - 14c-ca0030ca (10M14UA#ABL)

    HP ENVY

    • HP ENVY Laptop - 13-ba0008ca (10M19UA)

    HP Essential

    • HP Laptop 17-ca2017ca (12C02UA)
    • HP Laptop 14-fq0050ca (12B82UA)
    • HP Laptop 14-cf0018ca (4BQ34UA#ABL)
    • HP Notebook 15-af040ca N0T66UA (N0T66UA)
    • HP Laptop 15-dy2018ca (12C17UA#ABL)
    • HP Laptop 14-dq2010ca (2L7H3UA#ABL)
    • HP Notebook - 15-dw0037ca (6GH85UA)
    • HP Notebook - 15-da2027ca (7YZ87UA)
    • HP Notebook - 15-da0007ca (4BQ75UA)
    • HP Notebook - 15-dw1008ca (6GH87UA)
    • HP Notebook 14-dq1020ca (7ZX71UA)
    • HP Notebook 15-dy1018ca (7PL18UA)
    • HP Notebook 15-dy1771ms (7NZ97UA)
    • HP Laptop 15-ef1020ca (12B85UA)
    • HP Laptop 15-ef2034ca (2L7M1UA#ABL)
    • HP Notebook 15-dy1028ca (7YZ69UA)
    • HP Laptop 14-cf0008ca (4BQ33UA)
    • HP Laptop 14-cf0008ca (4BQ33UA)
    • HP Notebook - 14-cf1090ca (4PB46UA)
    • HP Laptop 15-ef1010ca (12B84UA)
    • HP Laptop 15-ef1024ca (16V57UA)
    • HP Laptop - 14-dk1020ca (1Y534UA)
    • HP Laptop 15-dw3007ca (18C31UA#ABL)
    • HP Notebook - 17-ca1001ca (4LX68UA)
    • HP Laptop 15-ef1034ca (16V58UA)
    • HP Laptop 15-ef1014ca (16V56UA)
    • HP Notebook 14-dq1030ca (7ZX72UA)
    • HP Laptop 17-cp0007ca (2L7N0UA#ABL)
    • HP Laptop 15-ef2014ca (2L7L9UA#ABL)
    • HP Notebook - 15-da2017ca (7YZ86UA)
    • HP Laptop 17-cn0010ca (2L7P6UA#ABL)
    • HP Laptop 15-dy2028ca (12C18UA#ABL)
    • HP Laptop 15-ef2024ca (2L7M0UA#ABL)
    • HP Laptop - 15-ef1027ca (12B99UA#ABL)
    • HP Laptop 14-cf1020ca 9GA83UA (9GA83UA)
    • HP Laptop 14-dq2050ca (2L7H7UA)
    • HP Notebook - 15-dw0008ca (6GH83UA)
    • HP Laptop - 15-dw2008ca (2D682UA)
    • HP Laptop - 15-ef0038ca (9AG05UA)
    • HP Notebook - 15-da0052ca (5PA35UA)
    • HP Notebook - 15-db0030ca (4RB24UA)
    • HP Notebook - 17-by1008ca (6GJ19UA)
    • HP Laptop - 17-by3008ca (12C15UA)
    • HP Notebook 15-da1007ca (4NJ10UA)
    • HP Notebook - 14-dk0020ca (6GH48UA)
    • HP Notebook - 15-da0008ca (4BQ72UA)
    • HP Notebook 15-dy1007ca (7PL16UA)
    • HP Laptop 17-by4008ca (2L7H1UA)
    • HP Laptop 14-dq2088ca (2L7R7UA)
    • HP Notebook - 14-dk0020nr (7PS54UA)
    • HP Laptop 15-gw0008ca (12C11UA#ABL)
    • HP Laptop - 15-ef0028ca (8QB50UA)
    • HP Notebook - 15-da0032ca (4NJ06UA)
    • HP Notebook - 15-dw0017ca (6GH79UA)
    • HP Laptop 15-ef1037ca (2L7N2UA#ABL)
    • HP Laptop 15-dy3008ca (2L7R2UA#ABL)
    • HP Laptop - 15-ef1007ca (9AG09UA)
    • HP Notebook - 14-dk0008ca (6GH42UA#ABL)
    • HP Notebook - 15-dw0007ca (6GH78UA)
    • HP Laptop - 17-by3003ca (12C14UA)
    • HP Notebook 14-dq1010ca (7PK91UA)
    • HP Laptop 15-ef2020ca (2L7R0UA#ABL)
    • HP Laptop 15-dy2088ca (12C23UA#ABL)
    • HP Laptop 15-dy2008ca (12C16UA#ABL)
    • HP Laptop 14-dq3010ca (2L7H8UA#ABL)
    • HP Laptop 15-ef2030ca (2L7R1UA#ABL)
    • HP Notebook - 14-dq0007ca (7PK89UA)
    • HP Notebook 15-dy1017ca (7YZ71UA)
    • HP Laptop 17-cn0008ca (2L7K1UA#ABL)
    • HP Laptop 14-dq2040ca (2L7H6UA#ABL)
    • HP Laptop - 15-dw2017ca (6GH92UA#ABL)
    • HP Notebook - 14-dk0010nr (6MD78UA#ABA)
    • HP Notebook 15-dy1008ca (7PL17UA)
    • HP Notebook - 15-da0017ca (4BQ76UA)

    HP Pavilion

    • HP Pavilion Gaming - 17-cd0010nr (6QZ96UA)
    • HP Pavilion x360 Convertible 14-dh0005caBundle (193Y3UA)
    • HP Pavilion x360 Convertible 15-er0020ca (2L7Q0UA#ABL)
    • HP Pavilion x360 Convertible 15-er0010ca (2L7P9UA#ABL)
    • HP Pavilion x360 Convertible Laptop PC 14-dh0008ca (6GH64UA)
    • HP Pavilion Gaming - 17-cd0020nr (6QZ97UA)
    • HP Pavilion Gaming Laptop - 16-a0030ca (12B90UA)
    • HP Pavilion Gaming Laptop 15-ec2008ca (2L7K5UA#ABL)
    • HP Pavilion - 15-cs3020ca (7YZ64UA)
    • HP Pavilion Gaming Laptop - 16-a0020ca (12B89UA)
    • HP Pavilion - 15-ec1003ca (10M39UA)
    • HP Pavilion - 15-cw1018ca (6GH51UA)
    • HP Pavilion 15-p390nr Notebook PC N8W02UA (N8W02UA)
    • HP Pavilion Gaming - 15-dk0010nr (6QZ94UA)
    • HP Pavilion - 15-cw1027ca (4WW71UA)
    • HP Pavilion - 15-ec1020ca (10M38UA)
    • HP Pavilion - 15-cs3010ca (7YZ63UA)
    • HP Pavilion Gaming Laptop - 15-dk1008ca (10M27UA)
    • HP Pavilion Gaming - 15-dk0020nr (6QZ95UA)
    • HP Pavilion x360 Convertible 15-dq2010ca (10M34UA)
    • HP Pavilion x360 Convertible Laptop PC 14-dh0007ca (6GH63UA)
    • HP Pavilion Gaming Laptop - 15-dk1020ca (10M26UA)

    Victus by HP

    • Victus by HP Laptop 16-e0010ca (374U2UA#ABL)
    • Victus by HP Laptop 16-d0010ca (374U3UA#ABL)
    • Victus by HP Laptop 16-d0020ca (374U4UA#ABL)

    Features

    • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

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