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Part Number: U4812E

HP RISK FREE 3 year Pickup and Return Desktop Service


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Estimated shipment timing: Most orders placed by 2pm EST are shipped out the same day. All orders are shipped to you FREE via standard ground.

HP RISK FREE 3 year Pickup and Return Desktop Service
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]

  • For: Pavilion 5xx Desktop, Pavilion All-in-One, HP Slate All-in-One, HP/Compaq All-in-One, HP/Compaq/Stream Desktop, Pavilion Desktop

Accessories and Warranties


Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Technical details

Support typePickup and return
Duration3 years
Response timeRepaired within 3-7 business days
Coverage windowStandard workdays - 9 hours
Place of serviceOffsite
Service methodDepot repair
Logistics optionsCourier pick up and return
Warranty coverageIn warranty
Care Pack typeElectronic
Registration requiredNo

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  • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

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HP RISK FREE 3 year Pickup and Return Desktop Service


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