HP House Call Service

Convenient service and support in the comfort of your home

HP House Call

Purchase HP House Call and get:

  • Convenient service in home or office1 from an HP representative during standard business hours if issue cannot be corrected remotely
  • Coverage for your monitor if purchased on same invoice as your PC2
  • Technical assistance with installation, troubleshooting and operation of your HP PC
  • 24/7 real-time chat, e-mail support and toll-free assistance from HP technicians
  • Extended parts and labor coverage3

Call 866-234-1377 or click below to purchase your HP House Call Service today

For HP and Compaq Desktop and All-in-one PCs:

HP House Call
2-year plan 3-year plan 4-year plan
HP House Call with Accidental Damage Protection
2-year plan

For HP and Compaq Laptops and Mini Netbooks:

HP House Call
2-year plan
HP House Call with Accidental Damage Protection
1-year plan 2-year plan 3-year plan 4-year plan

Get award-winning service & support in your home

Extend coverage up to 4 continuous years on your HP or Compaq PC with an HP Care Pack House Call Service. This plan covers telephone support, shipment of customer-replaceable parts to your home or office and service in your home or office if the issue cannot be corrected remotely.

Just chat online or by phone with an HP technician. If that doesn’t solve the problem, we can even send help right to your door1 to perform repairs on the spot. In rare circumstances, you may be required to send the product back to HP for service (no charge for shipping).

1 Service provided in home or office if issue cannot be corrected remotely; service is available 7 days a week, excluding holidays.

2 Purchased with your HP or Compaq desktop PC only.

3 Major parts replacement limited one each per year.

Services described above are subject to change at any time.