Loading...
HP OfficeJet Pro 9020e All-in-One Printer Instant Ink Enabled is rated 4.0 out of 5 by 54.
  • y_2024, m_3, d_27, h_9
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.38
  • cp_1, bvpage1
  • co_hasreviews, tv_29, tr_25
  • loc_en_AU, sid_226Y2D, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp-au
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getAggregateRating, 237.11ms
  • REVIEWS, PRODUCT

HP OfficeJet Pro 9020e All-in-One Printer Instant Ink Enabled Reviews

  • A4 Colour Business Ink Printer, Perfect For Business
  • Print, Scan, Copy and Fax
  • Print speed up to 24 ppm (black) and 20 ppm (colour)
  • Dynamic Security enabled printer
  • Up to 3 months of printing included with HP+. After 3 months, monthly fee applies unless cancelled*
  • 1 extra year of HP customer support, (2 years total)
  • USB, Ethernet, Wi-Fi, 2 RJ-11 modem ports
  • ADF, Duplex Printing, Touchscreen Control Panel

RATINGS & REVIEWS REVIEWS
QUESTIONS & ANSWERS QUESTIONS

Reviews

Rated 5 out of 5 by from Replacement lap top Meets my personal needs, as used as a home computer. I like the design and functionality. Very satisfied to date with the performance.
Date published: 2023-12-22
Rated 3 out of 5 by from HP Officejet Pro Has Gone Down In Quality HP OfficeJet Pro 9020e hardware is not as good quality as my previous HP Officejet Pro 8740/8745. I was dissappointed to see this printer is not as solid, the screen is smaller (too small) and the HP Scan screen on my computer is only 9.5cm x 6cm in size - I have to use a magnifying glass to read what I am scanning.
Date published: 2023-11-18
Rated 1 out of 5 by from On the 7/9/23 I phone to return it, 11/9 still waiting for the Forms for Courier to pick up. It's loud, slow & not what we were after even though we spoke to a HP team member. Have since ordered a different model.
Date published: 2023-09-10
Rated 5 out of 5 by from Efficient choice for professional printing I am so happy with my purchase. It surely produces sharp and clear prints with accurate colors. I guess its large paper capacity and fast printing speed makes it ideal for demanding work environments.. Overall officejet pro 9100 is definitely a great investment for top notch printing.
Date published: 2023-08-16
Rated 5 out of 5 by from Perfect Printer Amazing Perfect 10/10 , easy setup , great features love insta ink , great unit perfect for what I need to do every day office work scan , print , dbl sided, colour / black perfect alighnment , fax , setup so easy love lcd display, realiable product.
Date published: 2023-08-08
Rated 5 out of 5 by from HP 2020e meets my needs I needed a multifunctional printer I was advised by HP agent to order HP 2020e. When I received the printer it was delivered in good time. It was easy to setup and I am very happy with it’s functionality and my phone app
Date published: 2023-07-23
Rated 5 out of 5 by from OfficeJet Pro 9020e Great customer service, had to have help as would not set up on HP Smart App. Very prompt delivery. Happy with purchase and printer is great for small office. Will just add... was really considering changing our printer brand as was very hard to contact support in the past - but this time around was very easy.
Date published: 2023-05-14
Rated 3 out of 5 by from Well-balanced printer, time-consuming set-up Good all-in-one printer for small business. Took a long time to set-up. Had to download an app and the process didn't go smoothly through the app.
Date published: 2023-05-13
Rated 5 out of 5 by from Efficient service and printer I really found the delivery process of the ink very straightforward and easy. The printer itself is very efficient for our family. Thank you HP
Date published: 2023-05-02
Rated 1 out of 5 by from The worst printer ever. Dont buy this model. Save your self the money and time The worst printer ever. Dont buy this model. Save your self the money and time. Far from usual standards in so many ways. It doesn't scan from ADF unless you click computer. and only scans one page from flat bed. Printer page outlet is TOO SHORT to hold printed pages securely. Very noisy, and sounds like it will break down very soon. Hard to set up, and favors wi fi , rather than USB cable set up. Not user friendly (have to search hard to find baseic setting like ink volume (who would expect to have to click it twice) and collate features). Some basic features are non existent. Returned it to store, and changed to another brand, which had easy set up and ll features I wanted ( paper tray still similar unfortunately). Super dissapointing experience HP. The lack of customer support via phone is another thing. I phoned several times, and still haven't receieved a call back. The fact that HP seem to expect customers to be ok with being redirected to WHatts App, is another sign they are out of touch with provideing real customer support/ solutions. Put people on the phone and put the phone numnber for supoort prominently on your website. Stop hiding it. It's appears like you don't want to providde assistance to customers. I gave up waiting for support, and went elsewhere for another Brand that actually works.
Date published: 2023-02-10
Rated 1 out of 5 by from The worst printer Ever. Don't buy this model. Save your self the money and time The worst printer ever. Dont buy this model. Save your self the money and time. Far from usual standards in so many ways. It doesn't scan from ADF unless you click computer. and only scans one page from flat bed. Printer page outlet is TOO SHORT to hold printed pages securely. Very noisy, and sounds like it will break down very soon. Hard to set up, and favors wi fi , rather than USB cable set up. Not user friendly (have to search hard to find baseic setting like ink volume (who would expect to have to click it twice) and collate features). Some basic features are non existent. Returned it to store, and changed to another brand, which had easy set up and ll features I wanted ( paper tray still similar unfortunately). Super dissapointing experience HP.
Date published: 2023-02-10
Rated 1 out of 5 by from Would not buy This printer worked fine for 12 months and then almost instantly died once the warranty period ended. Very dissapointed. Definitely not up to standard of other HP products I own. Paper keeps jamming, printing with missing ink areas, power turns off all the time, error messages. Have tried all the trouble shooting suggestions online to no avail.
Date published: 2023-01-29
Rated 2 out of 5 by from Bad Autofeeder I used to be a great fan of HP because I bought laptops and an Officejet 4650 previously. However, I am extremely disappointed with HP nowadays after I bought this printer. I waited almost half a year due to this ability to scan two pages by one pass before I finally purchased from its website. The auto-feeder is the major problem because it cannot scan pages straight. Later, a replacement was made after I had borne the problem and made a complaint. This replacement must be a refurbishment which would constantly be making cracking noise, indicating problems with its gear rotation. As a result, only the first page of a document sometimes can be more if lucky but never completely, would pass through. After cleaning by wiping the moving part in the auto feeder, the noise was gone, but the problem of missing the pages during scanning still exists. To be fair, the printing side of it has been ok. I have made a complaint again but have not been able to get the second replacement. I have told the customer service staff that I am happy to return the faulty printers (Who wants to keep them anyway!!!). I tend to think HP has used sub-standard parts to try to lower the cost. Anyway, HP is no longer the brand that it used to be, making me very disappointed!!!!!! I have made a complaint again but have not been able to get the second replacement. I have told the customer service staff that I am happy to return the faulty printers (Who wants to keep them anyway!!!). I tend to think HP has used sub-standard parts to try to lower the cost. Anyway, HP is no longer the brand that it used to be, making me very disappointed!!!!!!
Date published: 2022-11-13
Rated 5 out of 5 by from Good Product This printer is good and print quality is nice. Scan is of good quality. Bit bulky but it does the job neat
Date published: 2022-10-16
Rated 4 out of 5 by from Small business printer Great small business printer - holds an ideal quantity of paper, fast and also inks last a long time.
Date published: 2022-09-17
Rated 5 out of 5 by from Fast and Solid I replaced my OJP 8610 with this model and so far it has exceeded my expectations. It was easy to set up and the bonus offer is what swung the deal. Printing, copying and scanning is fast and the instant ink program is economical, with the added benefit of never running out. The price is reasonable for a printer with its' features and the build quality is solid.
Date published: 2022-08-09
Rated 5 out of 5 by from so so happy great printer easy to use, so happy with this buy.
Date published: 2022-07-29
Rated 5 out of 5 by from HP did it again No doubt about HP. This printer is easy to install and use. We use this for scanning, printing and copying. Print quality is excellent.
Date published: 2022-06-21
Rated 5 out of 5 by from HP OfiiceJet Pro 9020 is a real Winner Easy to install even on a home network. Prints clean and fast. Excellent user tools to monitor system and ink usage.
Date published: 2022-06-07
Rated 1 out of 5 by from Absolute piece of junk. Diffficult to use the scan To get this thing to scan is a really issue and after a few weeks we had to log on to the web site for some insane reason and now we cant print. Our IT provider installed the printer entering all the information required on the web site at the time of installation. If thsi is not resolved today, you can fetch the printer and refund me since it does not print which is its main function.
Date published: 2022-03-17
Rated 1 out of 5 by from Not happy Very poor performance compared to my last one the hp 8710. Software operation is not user friendly and the scan performance is very poor.
Date published: 2022-02-10
Rated 5 out of 5 by from Solid Option for Small Business A solid option for small and home businesses who are after a printer with plenty of functions and can print to a high quality. Recently upgraded from an EPSON and this is miles ahead on the print quality. Unit is a little loud (says our office dog), but duplex scanning is a dream.
Date published: 2022-02-07
Rated 3 out of 5 by from It would be better if it wasn't outstanding You are a bit premature in sending your request for feedback. I received the printer, set it up and it worked perfectly for 8 days. Then it died from a terminal illness of the power unit. Thankfully after I contacted support HP agreed to immediately replace the printer but the replacement is yet to arrive.
Date published: 2022-02-07
Rated 5 out of 5 by from Easy Setup & Use I purchased a later model of my HP printer. I found it easy to setup & use. Great piece of technology.
Date published: 2021-09-05
Rated 4 out of 5 by from Office Jet Pro 9020 Office Jet Pro 9020 suits my home-office needs. Occasional problems have been solved when printer goes through its own 'download and update' (without prompting/initiating from my end).
Date published: 2021-08-13
  • y_2024, m_3, d_27, h_9
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.38
  • cp_1, bvpage1
  • co_hasreviews, tv_29, tr_25
  • loc_en_AU, sid_226Y2D, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp-au
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getReviews, 6.13ms
  • REVIEWS, PRODUCT

Questions and Answers

HP Officejet 9020. Can you buy an extra tray

Asked by: GPA Graeme
Hey, Please connect with our sales team at 1300 540 516.
Answered by: HP Online Store AU
Date published: 2023-10-09
  • y_2024, m_3, d_26, h_6CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.38
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_1
  • loc_en_AU, sid_226Y2D, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_hp-au
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 207.02ms
  • QUESTIONS, PRODUCT
Select Store
CONTACT US
Call us
Sales
1300 540 516
Technical support
13 23 47
Mon to Fri 9:00 AM-7:00 PM

Exc. pubic holidays

Chat with us
Our specialist are here to help
Live chat
Sales
61288061500 (WhatsApp)
Post Sales
61288061700(WhatsApp)
Mon to Fri 9:00 AM-7:00 PM

Exc. pubic holidays

Live product demo

Live Expert

Submit feedback We value your opinion!
HP employees: Report website issues