Looking for your refurbished desktop computer?

Well, we've got some good news because our online store at HP is packed full of incredible desktop PCs.
If you know exactly what you're after and are ready to shop for your computer, browse our online store today for refurbished desktops!
If you need more information on HP's desktop computers before making a purchase, or you'd like to learn more about what to look for in a desktop, then follow our easy 6-step checklist below. It's a game-changer that'll help you find the right computer for you.

FAQs

Note: The following content serves as general information and not an authorization from HP. For assistance, please contact HP technical support and for latest product information, please browse / visit the HP store. Refer to Terms & Conditions for more info.

Q1. What is the warranty on refurbished HP desktops?

Refurbished HP desktops come with a 12 months manufacturer warranty. This warranty covers parts and labor for any defects in materials or workmanship.

Q2. Are refurbished HP desktops eligible for HP Care Pack services?

Yes, refurbished HP desktops are eligible for HP Care Pack services. These services provide additional coverage for hardware and software support, as well as accidental damage protection.

Q3. Is it ok to buy a refurbished desktop computer?

Yes, it is generally safe to buy a refurbished desktop computer. Refurbished computers are typically tested and inspected to ensure they are in good working condition. However, it is important to do your research and make sure you are buying from a reputable seller.

Q4. What are the pros and cons of buying a refurbished desktop computer?

Pros:
- Refurbished desktop computers are usually much cheaper than buying a brand new one.
- Refurbished desktop computers often come with a warranty, so you can be sure that you are getting a quality product.
- Refurbished desktop computers are often tested and inspected to ensure that they are in good working condition.
- Refurbished desktop computers are often more energy efficient than new models.
Cons:
- Refurbished desktop computers may not have the latest hardware or software.
- Refurbished desktop computers may not come with all the accessories that a new model would have.
- Refurbished desktop computers may not have the same level of customer support as a new model.
- Refurbished desktop computers may not have the same level of warranty coverage as a new model.

Q5. What is the difference between restored and refurbished computers?

Restored computers are computers that have been returned to their original factory settings, while refurbished computers are computers that have been repaired, upgraded, and/or cleaned to be sold as used. Refurbished computers may have new parts, while restored computers will have all original parts.

Q6. Can refurbished computers have viruses?

Yes, refurbished computers can have viruses. It is important to make sure that the computer has been properly cleaned and updated before use. Additionally, it is important to install antivirus software and keep it up to date to protect against viruses.

Q7. What should I check before buying a used computer?

1. Check the physical condition of the computer. Look for any signs of damage, such as dents, scratches, or cracks.
2. Test the computer to make sure it is in working condition. Check the keyboard, mouse, and other peripherals to make sure they are functioning properly.
3. Check the specs of the computer. Make sure the processor, RAM, and storage capacity are sufficient for your needs.
4. Check the operating system. Make sure it is up to date and compatible with your other devices.
5. Check for any software or hardware issues. Make sure the computer is free of viruses and malware.
6. Check the warranty. Make sure the computer is still covered by a warranty or extended service plan.

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