 |  | Introduction |
On the Identity tab a status icon indicates the overall hardware status that is stored in the database. The Status Information section contains more information on the system status. The status includes Hardware Status, Management Processor Status if the device has a management processor, Software Status, Performance Status. Refer to System Lists Page - System Status Types for more information on system status types. The Identity page is divided into the following sections depending on the type of system selected:
 |  | General System Information |
Address. The IP address, IPX address, or both that have been discovered for the system.
System Name. The name as returned from DNS for the system. Refer to the section called “Why is the device named 'orphan_nnn'? ”
DNS Name
Serial Number
Management Protocols
Contact
Location
System Type. The basic type of the system from identification.
Product Model. The product model from system identification.
SNMP Alias. The SNMP system name.
Hardware Description
Software Description
Server Role. If the server has a defined role set (from the HP Insight Management Agents), it is shown.
Why is the device named 'orphan_nnn'? A system described as an orphan system is a system for which HP Systems Insight Manager detects that both the IP address and name have been re-allocated to another system. Occasionally, this reallocation can happen through simultaneous DHCP address assignment changes and a system re-name. However, the most common cause is from using drive imaging software, such as Altiris. When imaging systems, a globally unique identifier is used by the Web Agents and HP Systems Insight Manager for identification purposes. On Windows systems, this problem can be avoided by deleting the registry key entry, HKEY_LOCAL_MACHINE\Software\Compaq\CIMAgent\GUID from the registry before creating the image. For systems that have already been imaged, stop the foundation agents, remove the key, and restart the agents. A re-discovery corrects the problem. Delete any old 'ORPHAN' systems from the HP Systems Insight Manager system list.
 |  | Status Information |
The Status Information section includes:
Hardware Status. This is the overall status for a system, it is obtained from SNMP, DMI Status Polling Tasks, or both
Management Processor Status. The management processor status (if available) links to a Web server on the management processor
Software Status. The software status icon links to the system software Version Control Agent if available
 |  | Related Topics |
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