The Collection Results page is displayed with the following:
System Name. This column displays the names of the systems on which the task was executed.
Key. This column displays the keys received from the target system. There is one row for each system, key, and product retrieved from that system.
Product. This column displays the name of the product associated with the use of this key.
Response Status. This column displays the response status of the system. If the Collect Keys task was successful, a message is displayed indicating the key collected successfully.
If there was an error, an error message is displayed. Error messages include:
No licensing information found at this system.
Target system is not running Microsoft Windows as required.
Access denied. Provide WBEM access credentials for this system. The default or supplied credentials are invalid for access to this target.
Credentials supplied are invalid or conflict with an existing set in use or the trust relationship between domains has failed. There is a conflict between the credentials supplied and those used in a current connection with the target system. Alternatively, the credentials supplied are outside of the domain the target is operating within.
Keys cannot be collected from this system. There are no products for a system of this type. The target selected is not a server, desktop, notebook or other type of like system.
The following error messages indicate that a problem with License Manager has occurred at the target system:
Note: The following errors are very rare.
Licensing information error. The key information found at the target contains errors in format or in some other detail.
Problem collecting licensing information. The collection process failed for this target.
Failed to contact this system. This system did not respond to the request for licensing information.
Specified system is no longer in the database. The system information in the HP Systems Insight Manager database has been deleted by some other process.