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Hewlett Packard's Trade-In Program through Market Velocity, Inc.
HP Trade-In is a service provided to HP customers by Market Velocity, Inc. (MVI), an independent third party. Hewlett Packard (HP) is not involved in the transaction between Market Velocity and HP customers. Any and all transactions conducted on this site are solely the responsibility of Market Velocity and such visitors. By agreeing to these terms and conditions, you hereby release HP and its respective directors, employees and agents from any disputes, claims, demands, and/or damages (actual or consequential) of every kind, whether known or unknown, arising out of, or relating to, your use of Market Velocity services, including, without limitation, uncompleted or completed transactions and any claims or disputes between you and Market Velocity.
The following terms and conditions apply to your use of the Market Velocity service sponsored by HP. If you have any questions please contact customer service. Market Velocity may amend this site at any time by posting the amended terms on this site. Terms are effective immediately upon posting. These terms and conditions may not be otherwise amended except in writing and signed by you and Market Velocity.
Promotion overview
For a limited time, trade-in a Digital Media Receiver from an eligible manufacturer and receive a free new HP MediaSmart Connect (a $349.99 value).
- Promotion available for the first 100 claims received.
- Limit of 1 HP MediaSmart Connect per customer.
- Available to US customers only.
- Free shipping and recycling of trade-in Digital Media Receiver.
Trade-in proof-of-ownership requirements
Such equipment or the sale and shipment of such equipment must not violate any applicable laws, statutes, ordinances or regulations, including export laws. You are responsible for complying with any and all such laws. Any equipment you seek to sell using Market Velocity services: (1) shall not infringe on third-party intellectual property rights (including copyright, trademarks, patent, trade secrets or other proprietary rights; (2) shall not be counterfeit, stolen, or fraudulent.
You must warrant that you hold legal title to the trade-in product(s), free of liens or security interest, and has the legal right to transfer the trade-in product(s) to HP. Title to the trade-in product(s) for recycling transfers to HP on the date and time the trade-in product(s) for recycling are shipped.
Promotion Rules and Requirements
- For a limited time, trade-in a Digital Media Receiver from an eligible manufacturer and receive a free new HP MediaSmart Connect (a $349.99 value).
- Promotion available for the first 100 claims received.
- Limit of 1 HP MediaSmart Connect per customer.
- Available to US customers only.
- Free shipping and recycling of trade-in Digital Media Receiver.
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Eligible trade-in
products |
Eligible trade-in
manufacturer |
If one of the first 100
claims, receive... |
| Any Digital Media Receiver |
Apple
D-Link
HP
Linksys
Microsoft
Netgear
Roku
SanDisk
Vudu |
Free HP MediaSmart Connect |
Combining with special pricing or other promotions:
This offer may not be combined with other promotional offers or trade-in programs and is open to customers located in the US only.
Promotion steps and timing:
| 1. |
Let HP make your digital streams come true! To be one of the first 100 claims received, complete the online claim form. After you submit your online claim, Market Velocity (MVI) will send a confirmation e-mail with the claim number and instructions on your next step of the claim process. Please print and save for your records. Reference this claim number for questions relating to this promotion. |
| 2. |
Within (1) business day of issuing your claim number, MVI will send you the shipping instructions and a shipping label/placard. You must return the trade-in product(s) in accordance with the instructions provided by MVI. Be sure to keep a copy of your claim for your records. |
| 3. |
All trade-in products must be shipped within 30 days of receiving the shipping instructions and label/placard. |
| 4. |
Completion of your claim includes our receipt of your trade-in product. Please allow 4-6 weeks from the time your trade-in claim is complete for receipt of your HP MediaSmart Connect. If not received within this time period, please contact customer service Monday - Friday, 8:00 AM to 8:00 PM Eastern Standard Time at 1-888-593-3835, or e-mail customer service. |
Trade-in pickup and delivery
- The trade-in product must be located in the U.S
- Once your trade-in product is shipped, Market Velocity cannot, and does not guarantee, that it will be able to honor any request for return of the product and/or any data or information contained in such product.
Receipt and validation of trade-ins by MVI
- MVI shall not be responsible for the loss, safekeeping, or maintenance in confidence of any data resident on the trade-in products.
- You warrant that the trade-in products are free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. You also shall indemnify MVI from all claims or losses sustained by MVI as a result of any breach of this warranty.
- Risk of loss for the trade-in products shall remain with the end-user or HP authorized reseller (as determined between end-user and HP authorized reseller) until delivery of the same to MVI's designated carrier.
- The delivery of the trade-in products to MVI's carrier shall be final and effective to transfer title of such products to MVI free and clear of all liens and other encumbrances.
Transmission Errors:
MVI makes every effort to ensure the accuracy of all information that you receive in relation to this upgrade promotion. In the event of typographical errors, technical inaccuracies, or other errors or omissions, MVI reserves the right to correct the error within seven (7) calendar days of the upgrade quote. If MVI corrects the error, MVI will provide you with the following options: (1) to proceed with the transaction based on the corrected information; or (2) to cancel your transaction.
Fraudulent claims
Submitting false claims for promotion benefits will disqualify your claim, make you ineligible for future participation in HP promotional programs, and may subject you to civil liability or criminal prosecution.
Promotion changes or termination
This promotion is subject to change or termination at any time, without notice, by Hewlett-Packard Company. All trade-in transactions are subject to the approval of Hewlett-Packard.
THESE TERMS AND CONDITIONS ARE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH GEORGIA LAW, AND NO CONFLICT OF LAWS PROVISIONS OF ANY JURISDICTION WILL APPLY TO THESE TERMS AND CONDITIONS. BY ACCEPTING THESE TERMS AND CONDITIONS, YOU AGREE THAT ANY ACTION AT LAW OR IN EQUITY ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS WILL BE FILED ONLY IN STATE OR FEDERAL COURT LOCATED IN ATLANTA, GEORGIA, AND YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY CONSENT AND SUBMIT TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS OVER ANY SUIT, ACTION OR PROCEEDING ARISING OUT OF THESE TERMS AND CONDITIONS.
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