HP Designjet Cash In & Trade Up promotion - terms and conditions

• Purchase or lease a new HP Designjet T1100, T1100 MFP, T1120, T1120 HD MFP, T1120 SD MFP, 4020, 4520, 4520 HD MFP, Z3200 or Z6100 series printer, between May 1, 2009 and July 31, 2009. Purchases/leases and invoices dated prior to or after this timeframe and returns of trade-in printers, plotters or vinyl cutters (if applicable) not completed by the deadline will not be eligible for this promotion.
• THE ONLINE CLAIM FORM MUST BE SUBMITTED BY July 31, 2009. YOU WILL HAVE AN ADDITIONAL 30 DAYS TO SUBMIT proof of purchase (sales invoice(s)) including serial number along with an original print sample from the printer(s)/plotter(s) or sample decal/logo from vinyl cutter(s).
• This promotion is a one-for-one trade only. You have the option to trade in one HP or non-HP eligible, large-format printer, and plotter or vinyl cutter for a cash-back allowance towards the purchase/lease of one eligible new HP Designjet printer. Please contact customer service if you would like to move forward with the trade-in. If you choose to not trade-in the unit, you must show proof of ownership.
• You have the option to trade in any large-format pen plotter, inkjet printer, electrostatic plotter, thermal plotter, laser/LED plotter/printer or vinyl cutter that's 24" or greater. This offer is valid only for Trade-in Product(s) that are in good working condition. Market Velocity will determine whether the Trade-in Product(s) is in sufficient working condition to qualify for the cash-back allowance. Market Velocity's decision shall be final.
• The HP Cash In & Trade Up promotion is available only for purchase(s)/lease(s) of an Eligible new Printer(s) directly from HP or through authorized HP resellers. Valid only in the United States. The promotion is not valid on refurbished printers, reseller demo units, or printers purchased/leased through Internet auctions, or from any other unauthorized reseller of HP products.
• By submitting the online claim form, you warrant that you hold legal title to the Trade-in Product(s), free of liens or security interests, and have the legal right to transfer the Trade-in Product(s) to HP. You must have proof of purchase of the Trade-in Product(s) and provide it to HP upon request. Title to the Trade-in Product(s) transfers to HP on the date and time the Trade-in Product(s) is picked up by HP's designated freight carrier.
• Leased product: The promotion is available for new lease agreements entered into between an authorized HP reseller and you if the following conditions are met:
  
  • The new lease agreement must be for at least a one-(1) year term and the newly leased unit must replace an older eligible product (HP or non-HP) that is being removed from service;
  • The sales invoice submitted with the claim must list the leasing services of the item being sold (e.g. for lease of an HP Designjet XXX applicable (date) through (date)) and a copy of the lease must be attached to the sales agreement;
  • Both the new lease unit and the Trade-in Product(s) must be eligible product(s);
• Eligible new HP Designjet printer and HP Care Pack Services must be purchased or leased together, on the same invoice in order to receive the HP Care Pack cash back allowance
• The following chart shows which printers and HP Care Service that qualify for the HP Cash In Trade Up promotion.

• Reseller involvement:
  • Authorized HP resellers may submit claims on behalf of their end-user customer by following the same claim process outlined above.
  • HP will not compensate authorized resellers for discounts that exceed the promotion cash back allowance. HP Cash In & Trade Up is an end-user customer trade-in promotion and the entire cash-back allowance must be passed on from the reseller to the end-user customer. Participation in the HP Cash In & Trade Up promotion indicates that end-user customer agrees that its reseller, and not HP, is solely responsible for any negotiated sums exceeding HP's authorized trade-in values.
  • Reseller must submit to Market Velocity the Trade-in Product(s) that was provided by end-user customer. Reseller may not substitute other Trade-in Product(s) or submit Trade-in Product(s) not owned by end-user customer.
• Government involvement:
  • Government customers are legally identified Federal, State, or Local government organizations within the U.S. Cash back checks will be issued in the name of the government organization only, in the event a Government Customer is claiming on their own behalf.
  • Education customers are higher education institutions and schools (K-12), both public and private, within the U.S. Cash back checks will be issued in the name of the educational institution only, in the event an Education customer is claiming on their own behalf.
  • Government or Education customers must currently own an eligible 24" or greater large-format printer, plotter or vinyl cutter and must show proof of ownership.

• This offer may be combined with HP Trade Show promotions and HP Instant Rebate promotions, and may not be combined with other HP discount offers such as education rebates, big deal pricing and volume discounts.
• Open to U.S. residents only.

• Purchase - Purchase or lease a new HP Designjet T1100, T1100 MFP, T1120, T1120 HD MFP, 4000, 4500, 4500mfp, Z3200 or Z6100 series printer between May 1, 2009 and July 31, 2009.
• Claim Form - Complete and submit the online claim form by July 31, 2009. Any claims received after this date will be rejected. After you submit your online claim, Market Velocity (MVI) will send a confirmation e-mail with the claim number and instructions on your next step of the claim process. Please print and save for your records. Reference this claim number for questions relating to this promotion.
• Proof of Purchase - Mail in a copy of your confirmation e-mail, your proof of purchase sales invoice(s) (or lease documents) and any HP Care Pack Services purchase along with an original print sample from the trade-in printer(s)/plotter(s) or sample decal or logo from the trade-in vinyl cutter(s). If the serial number(s) of your eligible new Printer(s) is not listed on your sales invoice(s), please write the serial number(s) of your eligible new Printer(s) on the sales invoice(s) prior to mailing. This needs to be done within thirty (30) days of claim submission. Be sure to keep a copy of your entire claim for your records. Mail to:
  
  
  • Market Velocity, Inc.
  • HP Cash In & Trade Up Promotion
  • 1305 Mall of Georgia Blvd,, Suite 190
  • Buford, GA 30519
  
  All claims must be completed within thirty (30) days of claim submission date or by August 31, 2009, whichever date occurs first. All incomplete claims will be automatically rejected, and must be completed and resubmitted to be processed. For example, if any claim matches one or more of the following criteria, it will be considered an incomplete claim: missing any information requested on the claim form, missing valid print sample from printer(s)/plotter(s) or sample decal/logo from vinyl cutter(s), missing serial number of eligible new printer(s) purchased/leased, missing proof of purchase/lease documents, missing proof of HP Care Pack Services purchase (if applicable) invoice with invalid purchase/lease date, invalid Trade-in Product(s).
• Cash back - Please allow 8 weeks from the time your trade-in claim is complete for receipt of your cash-back check. Completion of your claim includes pick up of your Trade-in Product(s) (if applicable) and receipt of your proof(s) of purchase/lease and test page(s)/decal(s) or logo sample(s). For questions regarding the status of your submission, please contact the promotion help line at 1.866.525.4178 Monday - Friday between the hours of 8:00 a.m. and 8:00 p.m. Eastern Time. Once your claim is submitted and your purchase invoice received and validated, allow 8 weeks to get your cash back check. If you have not received payment after 8 weeks, please contact customer service by calling 1-866-525-4178.
• You have the option of not returning your current large-format printer - You are not required to return your hp or non hp large-format printer, plotter, or vinyl cutter in order to receive your cash back check. However, if you would like to recycle your old product, HP will help arrange to take away and pay for your shipping and recycling costs. If you would like to return your trade-in product after you submit your online claim form you will need to to contact customer service to receive shipping instructions and shipping placard electronically.
  
  If you do return your old large-format product:
  • All products must be shipped back within 30 days of receiving the shipping instructions and shipping placard, or by August 31, 2009, whichever is sooner. The shipping instructions are valid for thirty (30) days from the issue date.
  • You must return the Trade-in Product(s) in accordance with the instructions provided by HP, and make it available for pick-up by HP's designated freight carrier during scheduled pick-up time. Please allow a minimum of three days for pick-up. HP's freight carrier will deliver the Trade-in Product(s) to HP's designated location at HP's expense. The Trade-in Product(s) must be picked up within thirty (30) days from the date you submit the online claim form or by August 31, 2009, whichever date occurs first.

• The Trade-in Product(s) must be located in the U.S.
• HP will pay usual and customary shipping charges for shipping the Trade-in Product(s) as part of this promotion when its designated freight carrier is used.
• You must contact HP's designated freight carrier to schedule pick-up.
• The shipping instructions are valid for thirty (30) days from the issue date.
• The Trade-in Product(s) must be picked up within thirty (30) days from the date you submit the online claim form or by August 31, 2009, whichever date occurs first, for the appropriate cash-back allowance.
• Trade-in Product(s) are any (HP or non-HP) large-format pen plotter, inkjet printer, electrostatic plotter, thermal plotter, laser/LED plotter/printer or vinyl cutter that's 24" or greater.
• Trade-in Product(s) must be received in good working condition.
• Trade-in Product(s) must be returned with all appropriate manuals, paper trays, and cutter assembly and power cords and must be capable of generating a test print or sample decal/logo. If any of these items are missing when received by Market Velocity, HP may refuse to pay the cash-back amount. All ink and toner must be removed from the printer(s) prior to shipping, and must be packaged separately. They may be included in the same package as the Trade-in Product, but they must be wrapped and bagged separately.

• MVI shall not be responsible for the loss, safekeeping, or maintenance in confidence of any data resident on the Trade-in Product(s).
• The Trade-in Product number, model number, its configuration and condition must match what was provided to MVI according to the Program instructions. If they do not match, MVI reserves the right to recalculate the trade-in cash-back allowance or return the Trade-in Product(s), if possible. If the product is returned, the cash-back designee will be responsible for any and all associated shipping costs.
• The Trade-in Product(s) must be complete and in good working condition. "Complete" means that the Trade-in Product(s) will include, at a minimum, all hardware, software and component parts and copies of all applicable license(s) needed for the Trade-in Product(s) to operate. "Good working condition" means that, at a minimum, all parts of the Trade-in Product(s) will operate in accordance with their specifications.
• All Trade-in Products are subject to inspection and acceptance by MVI upon receipt and prior to issuance of any cash-back amount. If Trade-in Product(s) is not delivered to MVI within the timeframe as set forth above, or is not delivered to MVI "Complete" and in the condition defined above, MVI reserves the right to recalculate the trade-in cash-back quote value or return the Trade-in Product(s), if possible. If the Trade-in Product(s) is returned, the cash-back designee will be responsible for any and all associated shipping costs.
• The end user and HP authorized reseller (if the reseller is the cash-back designee) each warrants that the Trade-in Product(s) is free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. The end user and HP authorized reseller each shall indemnify MVI from all claims or losses sustained by MVI as a result of any breach of this warranty.
• Risk of loss for the Trade-in Product(s) shall remain with the end user or HP authorized reseller (as determined between end user and HP authorized reseller) until delivery of the same to HP's designated carrier.
• The delivery of the Trade-in Product(s) to HP's carrier shall be final and effective to transfer title of such products to MVI free and clear of all liens and other encumbrances. No Trade-in Products or any part thereof will be returned to the customer.
• Title of the Trade-in Product(s) passes at the earlier of either the cash-back designee receiving the cash-back amount or HP's carrier has picked up the Trade-in Product(s).
• Promotion void where taxed, regulated, restricted or prohibited by law.
• HP reserves the right to change the offers based on product availability.
• HP reserves the right to modify or cancel this promotion at any time without notice.
• HP is not responsible for late, lost, stolen, misdirected, illegible, incomplete or postage-due claims/requests or for any printing, human, fax, computer or other errors. Nonconforming submissions will not be acknowledged or processed.
• The offer is not open to HP Authorized Resellers, or their employees, dealers or employees (and their immediate families—including spouse, natural and step-parents, children, siblings and members of their household) of Hewlett-Packard (HP), Market Velocity, Zeta Interactive, Aspen Marketing, Response Point and Publicis purchasing for internal or business use.
• All documentation submitted for this promotion becomes the property of HP and will not be returned.
• HP and Market Velocity reserve the right to request additional information from you at our discretion.
• Offer not transferable.
• All decisions by HP are final.