HP Trade-In Program

Trade any product, any brand.

2. Purchase new products

Purchasing
Select the purchase option that is most convenient for you, whether it be from an online store, online retailer, or local reseller. Then purchase your new HP or Compaq branded products (PC, notebook, server, monitor, printer, copier, plotter, projector, scanner, digital camera, PDA, networking device, and more) keeping in mind your redemption amount. Remember to keep proof of purchase.

Purchases of HP equipment must be made either 30 days prior to or 30 days following the trade transaction date. The proof of purchase must be received within 30 days of the trade transaction date. After that time, if we still have not received your proof of purchase, you will forfeit any cash back allowances. Supplies, accessories, services and support do not qualify for this offer. For server or storage trades, purchases of new equipment must be made within 90 days following the trade transaction. The proof of purchase must be received within 90 days of the trade transaction date. After that time, if we still have not received your proof of purchase, you will forfeit any cash back allowances. Acceptable forms of proof of purchase are a sales invoice (preferred), a packing slip (must provide your name, purchase date, purchase amount, model and serial numbers). Purchase Orders, Order Confirmations, and Order Acknowledgements are not acceptable forms of proof of purchase.


Trade-In promotions
HP often offers valuable promotions that allow you to save even more money on the purchase of HP products. Be sure to review the promotion requirements, as well as the Terms and Conditions to ensure that the products you purchase qualify for that particular promotion.


Confirmation notification
Immediately following the completion of your transaction, we will send you an email message to confirm the item(s) you are trading in, the quoted value which is valid for 30 days from the day the quote was accepted, the quote number, and the address that you provided.

Print your Confirmation email and, along with proof of purchase of your new HP product, fax to 770-925-9064 in order to receive your redemption check.


Confirmation messages
You can expect to receive email messages at various stages of your product trade-in. We recommend that you keep a copy of each for your records.

Continue to section 3 "Ship your product(s) for trade"