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HP Trade-In - how it works

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How the program works

Learn how easy it is to get a trade-in allowance you can use toward the purchase of any new HP products, including: desktop computers, monitors, notebooks, printers, plotters, and much more.

1. Get a quote

To get your free quote, just provide some basic information, including product type, manufacturer, model, condition and your zip code. In seconds, you will receive a quote for the trade-in value of your current product(s).

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2. Purchase new HP or Compaq branded products*

Use the most convenient purchasing option(s) to buy new HP or Compaq branded products. You can shop for your products now.

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3. Ship your product(s) for trade

Pack your product(s) safely and ship them to us using the pre-paid shipping label provided to you. We will provide a confirmation email when your trade-in arrives.

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4. Receive your redemption check

Fax your proof of purchase of your new HP product to 770-925-9064. Once your trade-in product has been received and the condition matches what was quoted, you will receive a redemption check for the quoted value of your trade-ins.

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* Purchases of HP equipment must be made either 30 days prior to or 30 days following the trade transaction date. The proof of purchase must be received within 30 days of the trade transaction date. After that time, if we still have not received your proof of purchase, you will forfeit any cash back allowances. Supplies, accessories, services and support do not qualify for this offer. For server or storage trades, purchases of new equipment must be made within 90 days following the trade transaction. The proof of purchase must be received within 90 days of the trade transaction date. After that time, if we still have not received your proof of purchase, you will forfeit any cash back allowances. Acceptable forms of proof of purchase are a sales invoice (preferred), a packing slip (must provide your name, purchase date, purchase amount, model and serial numbers). Purchase Orders, Order Confirmations, and Order Acknowledgements are not acceptable forms of proof of purchase.
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Frequently asked questions about the HP Trade-In Program

Learn how HP Trade-In worked for others in our featured success story
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