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  » As an HP 9000 customer, what options do I have after the new HP 9000 becomes EOL?
» What is HP Renew and Extended Life?
» Is Renew product eligible for HP service contract?
» What HP EOL Product Families are available from HP Renew?
» How do I know what HP Renew has in stock?
» What is the usual delivery time from HP Renew and how do I place an order?
» What is the price of HP Renew Equipment?
» What type of warranty and support can I get with HP Renew Products?
» What operating systems will HP Renew provide on their EOL equipment?
» Who can I contact for more information?
» What is the quality of HP Renew Products?
» For how long can I get these EOL products from HP Renew?

As an HP 9000 customer, what options do I have after the new HP 9000 becomes EOL?
You will have the following two options:
1. continue the current HP PA-RISC environment, and purchase the upgrades and add-ons from HP Renew program;
2. migrate the current HP PA-RISC server(s) to the HP integrity server(s).

What is HP Renew and Extended Life?
HP Renew is a program that offers HP quality remanufactured covered by the original HP warranty with exceptional price performance.
It provides customers more flexibility to reach a high quality, cost effective IT solution.

HP Renew is HP’s single source for discontinued HP products which are no longer manufactured as new. These are known as HP Extended Life Products.

For more information, please visit www.hp.com/products/hprenew and www.hp.com/products/ExtendedLife .

Is Renew product eligible for HP service contract?
Yes, HP Renew products are guaranteed as good as new with full HP Warranty, and they are completely eligible for HP service contract.

What HP EOL Product Families are available from HP Renew?
rp34x0, rp44x0, rp74x0, rp84x0 and Superdome systems and upgrades are offered as Extended Life products in HP Renew portfolio. In addition PA8800 CPU based models from Low-end to Superdome are available from HP Renew as well.

How do I know what HP Renew has in stock?
For an up-to-date listing of HP Renew products available for order, please visit the HP Inventory Today website: www.hp.com/products/hp-inventory-today

What is the usual delivery time from Hp Renew and how do I place an order?
HP Renew and Extended life products products are integrated into standard HP processes, the answer is same as for new HP products.

What is the price of HP Renew Equipment?
HP Renew products are offered with an excellent price/performance ratio.

What type of warranty and support can I get with HP Renew Products?
Renew products are covered by the same HP warranty, services and support options as new HP products. So if customers ask: “What’s the difference?”, the answer is obvious – HP Renew products are as good as new.

What operating systems will HP Renew provide on their EOL equipment?
Equivalent to new.

Who can I contact for more information?
To find your local HP Renew Sales Representative, please visit:
Europe, Middle East & Africa: www.hp.com/united-states/renew-worldwide/contactemea.html
Asia Pacific & Japan: www.hp.com/united-states/renew-worldwide/contactapj.html
North America: www.hp.com/united-states/renew

What is the quality of HP Renew Products?
All HP Renew products have undergone rigorous HP remanufacturing and testing processes and will be distributed with product revision to latest serviceable level (firmware).

For how long can I get these EOL products from HP Renew?
At least for one year after the discontinuance of equivalent new product (EOL date).

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