Support resources


HP Output Management Solutions

Software product information
Implementation and Enterprise Integration services
Customer training
Software support services
Support resources
Information resources
Data sheets and briefs
White papers
Customer stories
ITRC discussion forums
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Software support information resources and links

Look here for comprehensive information and tools to help you manage your HP Output Management environment. European support customers should use our European site.

Support links

Several of these links require you to have the ITRC log-in information. This means you need to have your system handle with a valid contract ID and your ITRC login and password. If you do not have this information, please access the instructions for registering for access to the ITRC. Access to the ITRC is essential for accessing the download of patches, to access of technical information of the operating system and HP Output Server, to update any of your company's information for receipt of support update distributions and service packs, and more.

Download HP Output Management Patches
Instructions for registering for access to the ITRC
HP Support Call Logging (Support Case Manager) "create a new software case"
HP Technical Knowledge Database
HP Output Server Products Training
Request software update notification (subscription service)
Download HPOS software updates (Software Update Manager / SUM)
Download product manuals (Software Update Manager / SUM)
Output Management technical notes and whitepapers

Device configuration links

Download the configuration files for the version of HP Output Server deployed in your environment. The device configuration information is sorted by device manufacturer.
Download printer configuration files
Output Management certified device list
HP OS 3.3x device configuration files
HP OS 3.4x device configuration files
HP OS 3.5x device configuration files

Additional information

If you have any questions or comments regarding this support page please contact us.

If you need additional information regarding a particular support call, or if you are having trouble with any links or files defined on this page, please send an email to ITRC Support.
HP Output Management Product Suite
HP Output Server
HP Output Distributor
HP Web Delivery
HP Output Manager for SAP
HP Output Manager for Oracle applications
HP Output Manager for OpenView
HP International Printing for HP Output Server
HP Output Management Web Console: Job Manager
Archive and e-Discovery/ Compliance Solutions for Output Management

Contact the HP Output Management team to learn more
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