
Deploying new enterprise technologies can mean higher productivity, faster time-to-market, and more efficient
operations. But if your IT organization is already working at capacity, the challenges that come with technology
change can bring serious resource issues, complex configuration and integration challenges, business interruptions,
and customer-service shortfalls.

Collaborate with HP Output Management Services to take time, risk, and worry out of the deployment process —
and free your IT people to focus on what they do best. From preliminary planning and equipment delivery to
installation, configuration, integration, testing, migration, and staff orientation, our highly trained
professionals can help ensure a rapid, trouble-free HP Output Server deployment.

| Deployment with a difference |
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With service offices in 160 countries, we have the global reach to deliver consistent deployment services wherever
you need them. With our wide multivendor expertise, we have the know-how to integrate new technology smoothly into
your existing infrastructure. And with our proven project management skills, we provide single-point-of-contact
accountability to keep your deployment effort on schedule and on budget.

HP Output Management Deployment Services can help you:

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Shorten your time-to-ROI |
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Build key systems and solutions right the first time |
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Mitigate risks to critical business processes |
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Minimize downtime during installation and start-up |
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Enjoy high performance right from the start |
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Cost-effectively obtain specialized expertise for complex, one-time tasks |
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Take advantage of custom services tailored to your unique business and technical requirements |
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Redirect your IT staff to more strategically central functions |
In addition, we can ensure that the implementation handles the expected transaction load volumes you expect once
output management becomes part of your IT infrastructure.

| How we can help |
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A high-quality output management solution changes the way information is managed, distributed, and delivered
throughout your enterprise. With it, you can simplify the administration of multiple output destinations, improve
document security, and deliver information in new and more useful formats-all while keeping costs low. We offer a
broad array of consulting and implementation services, all designed to help you achieve all the benefits of
enterprise output management.

We can help you develop an output management solution that is tightly integrated with your existing applications
environment. Our solutions can support virtually any destination—including printers, fax, e-mail, and your
company's online information portal—and deliver outputs in numerous file formats.

Using rules that you define, they can manage the flow of information between business critical
applications—such as ERP and supply chain systems-as well as forms management, archiving, and document
management systems. And you can use leading enterprise system management tools to track the status of all your
output jobs and destinations from a single console.

Our solutions also address another key part of output management: making sure that business critical documents do
not "get lost" between the application and the output device. We can integrate output management capabilities with
leading high-availability solutions—including HP Serviceguard and IBM High Availability Cluster
Management—to prevent network and equipment failures from disrupting your ability to access critical
information.

| Assessment services |
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We use proven HP methodologies developed specifically for output management to assess your environment and design
a comprehensive output management solution. We can also help you evaluate and refine existing document-based
business processes to get the most from your output management capabilities.

| Other services |
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We provide a variety of other services to make your transition to a centralized output management solution as smooth
as possible. We offer production readiness reviews, "go-live" support, and software upgrade services to get your
output management solution up and running—and to keep it that way.

HP Output Management Solution Production Readiness Review (PRR) is a standardized
procedure for evaluating your HP output management solution—before putting it into production. As part of
this comprehensive review, our consultants will verify key system functions and analyze configuration options. Your
PRR covers operating system patch levels, HP Output Server patch levels, log file setup and management, and disk
space planning and layout relative to your requirements.

HP Output Management Go-Live Support provides onsite support that helps make sure that
your new output management system seamlessly transitions to a "live" production environment.

HP Software Upgrade Services are designed to make upgrades easy. We can provide the
consulting and support you need to upgrade your HP output management solution with confidence.

| Our people make the difference |
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Our team has particular expertise in providing output management solutions for complex enterprise environments. We
have worked with some of the world's largest companies-including Agilent, Allergan, Eastman Chemical, PacifiCorps,
and our own internal team. And we are well-versed in the HP Global Method for IT Strategy and Architecture (HPGM for
ITSA)—HP's proven approach to creating solution architectures that precisely target our customers' business
goals.

Each member of our team brings top-quality skills in analyzing output management needs; identifying, developing, and
integrating custom solutions to meet those needs; and providing superior project management.

On average, our consultants have seven to ten years of dedicated document delivery experience. As a result, we can
provide the right set of skills for each phase of the project lifecycle. In addition, HP requires all our project
managers to have an up-to-date Project Management Professional certification from the Project Management Institute.

Working closely with us, you realize all the benefits of our technical depth, close relationships with leading
vendors, and international presence. The end result is a responsive output management solution that can speed your
journey to becoming an Adaptive Enterprise-an organization in which business and IT are synchronized to capitalize
on change.
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