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For any organization a transition to new technology or new processes can be ineffective if
it lacks one key element: education. Education ensures that the people involved understand
their new role and leads them successfully to the adoption of the new tools and
procedures.
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HP Output Management Services team is totally committed to your success. We back that commitment with a set of
robust capabilities including:

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Accelerate user acceptance of the new environment
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Reduce time, cost, and risk of implementation
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Increase user productivity and effectiveness in less time
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Retain and increase your human capital and corporate knowledge by ongoing education activities
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Shorter time-to-market due to higher productivity
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Maximize savings while ensuring consistency of training through centralized training activities and
processes
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Optimize training results through continued evaluation and adjustments
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You can plan on your team taking any of the standard HP Output Management classes or you can work with our education
specialist to design a custom program that meets your needs.

The HP Output Management Customized Solutions approach provides a framework for the most effective use of your
education investment by providing a coherent set of activities that help you effectively move through a technology
transition. In general there are five major phases in an education project: analyze, design, develop, implement and
evaluate. The whole project is overseen by ongoing project management, communication and change management
activities. We work closely together with your experts to build on your corporate knowledge and guidelines.

Our consultants are ready to help you manage your people, processes and technology resources for long-term
competitive success with fully integrated education solutions for management, IT professionals and business users.

Our training offering includes:

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Whether at your site, at one of HP's regional centers, or via a self-paced training CD-HP offers
training courses to help customers take control of their dynamic output environments.
Courses include:
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HP OS System Admin. Training (CD, customer-site or HP site) |
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HP OS Advanced System Admin. Training |
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HP Output Distributor Training (customer-site or HP site) |
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HP Web Delivery Training (customer-site or HP site) |
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HP OS Operator Training (customer-site) |
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The courses are broken into two general tracks:

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Administrator courses for system administrators, architects and those people responsible for
configuring, managing and administering an HP Output Server installation. These courses are
offered at your site, HP training centers, or self-paced CD.
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Operator course for operators, support personnel, and those people responsible for the
day-to-day operation of an effective HP Output Server installation and the support of end users.
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