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Another Way HP is Helping You Go Green!
HP is committed to reducing its environmental impact across all aspects of business – from operations to products and services.
Through HP's partnership with Market Velocity, Inc. (MVI) the HP Consumer Buyback and Planet Partners Recycling Program fulfills this
promise by offering reuse and recycle options for your aging technology.
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The HP Consumer Buyback and Planet Partners Recycling Program accepts products of any brand manufacturer in the following product categories:
- Desktop PCs
- Workstations
- Notebook PCs
- Tablet PCs
- Monitors, both CRT and LCD
- Printers, both ink and laser
- Scanners
- Digital cameras
- PDAs
- Smartphones
- Handheld Calculators
- Home Media Servers
- Digital Picture Frames
- External Hard Drive/ DVD Drive
- Media Receivers
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Check out the Buyback Option to see how much cash back you can receive for your old product:
- Tell us about your product
- Obtain an instant Buyback quote
- Pack up and ship your product
- Receive your Buyback check!
If your product does not have any buyback value, you may still recycle it with HP. Recycling is free for HP and Compaq branded products and there is a modest fee for other brands. If you wish, you can go directly to the recycling process via the link below.
Process Overview |
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Get a quote
Enter information about your product to obtain an instant Buyback quote. Upon completing the online quote process, you will receive an email confirmation which contains
your Quote Number. You will need this Quote Number for future communications with MVI about the status of your transaction. If your product has no Buyback value, you are
given the option to Recycle.
Shipping instructions
Shipping instructions for your product will be sent via email within one business day after the online quote process has been completed. It is
important to use the shipping label(s) provided as it used to expedite tracking, identification and processing.
You will have 30 days from the receipt of your shipping label to ship your Buyback product(s) or your transaction will be null and void and you will need to begin the quote process again.
Buyback check or Recycling confirmation
For the Buyback Option, completion of your claim includes the receipt and inspection of your product. Please allow 45 days from the time your Buyback claim is complete
for receipt of your cash back check. If you have not received your cash back check after this time,
please contact customer service Monday -
Friday, 8:00 AM to 8:00 PM Eastern Standard Time at 1-888-285-2009 or e-mail customer service.
For the Recycling Option, once your product has been received, you will be sent an email confirmation and this will complete your transaction.
If you have questions about HP recycling practices then please visit our web site at www.hp.com/recycle.
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