Tips for printing photos with HP ePrint

Find helpful suggestions for printing quality photos using HP ePrint

Man and woman using mobile device

Introduction

HP ePrint is a free mobile printing technology that allows you to print to your HP ePrint-enabled printer using an e-mail-enabled device.1 And this doesn’t just mean documents—you can also send photos as e-mail attachments. Discover two simple tips for getting quality photo prints using HP ePrint.

See how HP ePrint works

Child on beach and grandmother enjoying photo via HP ePrint

Use HP ePrint to snap a photo of a special moment and e-mail it to friends and family.

HP ePrint allows you to print photos and documents using an exclusive e-mail address assigned to your HP ePrint-enabled printer. Simply attach your photo to an e-mail and send to your printer using an e-mail-enabled device—it’s that easy!

  • Snap pictures while out shopping to easily create and organize gift lists (and wish lists!) for occasions throughout the year.
  • Capture special moments at your child’s soccer game or dance recital and share with grandma, three states away.
  • Watch this short video to see HP ePrint in action.
  • Learn more about the basics of HP ePrint, or find an HP ePrint-enabled printer now.

Tip #1: Have 4" x 6" photo paper preloaded in your printer

HP ePrint-enabled printer with separate photo tray circled in red

The first step in getting quality photo prints with HP ePrint is to make sure you have 4" x 6" HP Photo Paper loaded in your printer’s dedicated photo paper tray.

The first step in getting quality photo prints with HP ePrint is having 4" x 6" HP Photo Paper preloaded in your printer’s dedicated photo paper tray. If your HP ePrint-enabled printer doesn’t have a separate photo paper tray, just make sure that photo paper is the only paper loaded in the tray when printing photos.

  • All photos e-mailed with HP ePrint will print at a default size of 4" x 6".
  • If available, your photos will automatically print on paper from your printer’s dedicated photo paper tray.
  • If you don’t have photo paper loaded into your photo paper tray, this message will appear on the printer’s display: “Load paper into photo tray”.
  • If you have 5" x 7" paper loaded into the tray, it will still print a 4" x 6" photo on the paper, leaving a white border along the top and the side.
  • HP ePrint will ensure your image is printed with the correct orientation so your photo won’t be cut off.

Tip #2: Make sure your photos have a high enough dpi

How to find your photo’s dpi

Check your image’s dpi: Right-click on your image on your PC’s desktop, then select Properties, and the Details tab.

The second thing to remember when printing photos with HP ePrint is to make sure your digital images have a high enough resolution, or dpi (dots per inch).

  • Image files (like jpeg, bmp, tiff, etc.) need to be at least 100 dpi in order to print via HP ePrint.
  • If you send a photo that is less than 100 dpi, it will not be printed. Instead, you will see a message in your job history on the ePrintCenter that says “Failed”.
  • To print a photo or image that is less than 100 dpi, insert the image file into a Word document before e-mailing. Your image will be printed on paper from the main printer paper tray.
  • Image attachments must be less than 5MB (megabytes). Also, HP ePrint supports a maximum of 10 attachments to a single e-mail. E-mails that exceed these limits will not print.

Find out how megapixels affect the resolution and quality of your digital photos.

Find an HP ePrint-enabled photo printer

In addition to offering HP ePrint and stunning photo prints, each versatile e-All-in-One below features HP Print Apps for quick access to select Web content—PC-free. 1,2

HP Photosmart 6510 e-All-in-One

HP Photosmart 6510
e-All-in-One Printer
$149.99

  • Print, scan, copy
  • 3.5" touchscreen
  • Memory card slots for easy photo printing
  • Auto-engaging photo tray
HP Photosmart 7510 e-All-in-One

HP Photosmart 7510
e-All-in-One Printer
$199.99

  • Print, scan, copy, eFax3
  • 4.3" touchscreen
  • Memory card slots for easy photo printing
  • 25-page automatic document feeder
HP Photosmart eStation

HP Photosmart eStation
e-All-in-One Printer
$399.99

  • Print, scan, copy, fax
  • 7" detachable TouchSmart display4
  • Browse and download the latest eBook bestsellers5
  • Access and print e-mail via the large touchscreen6

See all HP ePrint-enabled printers and find the right one for you!

Learn more

  • 1Requires an Internet connection to the printer. Feature works with any internet- and email-capable device. Print times may vary. For a list of supported documents and image types, see www.hp.com/go/ePrintCenter. And for additional solutions, see www.hp.com/go/mobile-printing-solutions.
  • 2Requires a wireless access point and an Internet connection to the printer. Services may require registration. Apps availability varies by country and language. For details, visit the www.hp.com/go/ePrintCenter.
  • 3Web-based fax service requires an Internet connection to the printer and registration with third-party service. Up to 20 inbound and 20 outbound pages a month. Additional terms and restrictions apply; see www.hp.com/support.
  • 4Wireless performance dependent on physical environment, distance from access point.
  • 5Availability varies by region. Some services may require registration.
  • 6Requires a wireless access point and an Internet connection to the printer. Touchscreen menus are in English or English/French only. Services may require registration. For details, www.hp.com/go/ePrintCenter.