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Intel

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Elite Series

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Concierge levels of support, just for Elite Customers

"HP Elite Phone Support ranks #1 in overall customer satisfaction."
— TBR, November 20111
"HP Elite Premium Support saved the day when I was traveling. I had the best support experience EVER,"
— Warren Miller,
CFA/CPA, Beckmill Research, LLC
Elite's 24/7/365 phone support provides near instant access to an Elite-accredited, U.S.-based specialist any time of the day, any day of the year – and at no extra cost. In fact, our extreme focus on your satisfaction earned us TBR's #1 rating for business PC phone support. Elite dedicated support number: 866-625-1175.

Download the whitepaper:
"The Benefits of HP Elite: Premium Support at No Additional Cost" (PDF, 242KB)

You'll speak to U.S.-based Elite-accredited specialist who's not just fluent in Elite technology, but can translate it for any business or organization.

That means that whatever the issue, day or night, we'll handle it. Expect fast call response times and issue resolution, thanks to dedicated support staff for all Elite customers. Each Elite team member serves the HP Elite family of products exclusively.

As accredited support professionals, they have more than just advanced technical skills. They have the experience necessary to help you deal with them. This new Elite support is available to all current as well as future Elite customers Go ahead - call at 2:46am on Thanksgiving morning. They'll pick up the phone.

“HP has been investing in higher level support options
for its higher end (Elite) product customers. By recognizing the need
for support services differentiation, HP has made an important step."
— 4Q10 Desktop Computer Customer Satisfaction Study, TBR

Intel, the Intel logo, Intel Core, Ultrabook, Intel vPro, Core Inside, and vPro Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

  1. HP Elite Support ranks No. 1 in overall customer satisfaction for standard support services, according to a TBR 2011 study of phone support. The HP Elite Phone Support Customer Satisfaction Study was commissioned with Technology Business Research, Inc. by Hewlett-Packard. The study included an online survey, fielded between October 21, 2011 and November 4, 2011, of 557 U.S. HP Elite, Dell, and Lenovo PC users who contacted phone support within six weeks of the survey timeframe. The study has an error of +/- 4.15 percent at a 95 percent confidence level.
  2. Systems may require upgraded and/or separately purchased hardware to take full advantage of Windows 7 functionality. Not all features are available in all editions of Windows 7. See http://www.microsoft.com/windows/windows-7/ for details.