Jump to content United States-English
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
HP.com home

HP Software License Transfer

» 

HP Software Updates & Media

» Software License Transfer
 
» VMware
» Localized Documents
  » Japanese
  » Other Asia Pacific
Content starts here

Europe, Middle East, & Africa - Used Products
Mercury, Peregrine, Systinet, Opsware, SPI Dynamics, Dialogue, AFP, Output Server

SLT Process

There are five parts to a software right-to-use license transfer: the Request, the License Ownership Confirmation, the Transfer Fee, the Software License Terms and the Transfer Authorization. Each of these five parts must be in place before HP will grant a right-to-use license.

   
 

[1] THE REQUEST - The current owner of the right-to-use licenses must send to HP's Software License Transfer Group a written and signed request for the transfer. The easiest way to be sure to provide all the necessary information is to use HP's Software License Transfer Request Form.

The current owner of the right-to-use licenses, the Transferor, must sign this form.

All the address, contact and phone number information is required for the Transferee and the Transferor. Please write clearly! The same person cannot represent, or sign on behalf of both parties to the transfer.

The person representing the Transferee cannot sign the Request Form.

This form may be faxed to the SLT Group at 353 (0) 91 701002.

» Back to "Mercury, Peregrine, Systinet, Opsware, SPI Dynamics, Dialogue, AFP, Output Server" Page

[2] THE FEE - A cost recovery fee of 400 is charged per batch of Mercury, Peregrine, Systinet, Opsware, SPI Dynamics, Dialogue, AFP, or Output Server transfers. We can accept cheques, money orders, wire transfers, Visa, Master Charge or American Express.

» Back to "Mercury, Peregrine, Systinet, Opsware, SPI Dynamics, Dialogue, AFP, Output Server" Page

[3] THE LICENSE OWNERSHIP CONFIRMATION - Right-to-use licenses must have been purchased from Mercury, Peregrine, Systinet, Opsware, SPI Dynamics, Exstream, or Dazel before they merged into Hewlett-Packard; or directly from HP or an HP Authorized Reseller; or HP must have previously approved the transfer of these licenses. HP's SLT group will use your customer/license identification numbers to request a Full License Report that shows which licenses you hold and the quantities.

To confirm ownership of your licenses, we need at least one of the following:

  • Your customer identification number with HP (eg. MPN#, SAID, etc.) as noted on the Transfer Request
  • The order number from the purchase of the licenses
  • The asset number of the licenses
  • If previously transferred through the SLT process, a copy of an executed Software License Transfer Authorization - Exhibit F00
  • If you are unsure of your customer identification number, you can send us any HP documents that may have your customer identification number and we will review them.

» Back to "Mercury, Peregrine, Systinet, Opsware, SPI Dynamics, Dialogue, AFP, Output Server" Page

[4] THE SOFTWARE LICENSE TERMS - EXHIBIT E36s - The Buyer/Transferee must sign the Exhibit E36S - HP's Software License Terms including HP AS-IS document before HP will grant them a right-to-use license.

These terms are for used product and are different from the ones the customer may have signed for new product. These terms do not replace or over-ride any Master Agreement the customer may have.

The same person may NOT sign the Transfer Authorization form and the Terms forms. This applies even if the transfer is for a merger, acquisition, buy-out, or company split.

» Back to "Mercury, Peregrine, Systinet, Opsware, SPI Dynamics, Dialogue, AFP, Output Server" Page

[5] THE TRANSFER AUTHORIZATION - Once HP's Software License Transfer Department has received BOTH the Request and the Proof, they will be used to draft the software and hardware specific Software License Transfer Authorization. The Authorization will be emailed or faxed to the seller/current owner/Transferor to review.

A representative of the seller/current owner/Transferor must sign the Authorization. Then the signed Authorization must be returned to HP. The transfer will not take place until the signed Authorization is received.

HP will execute the Authorization and send one original to the Transferee. The license transfer is not complete until the Transferee receives this document.

TRANSFERS will not take place until all five parts have been completed. The HP SLT Department is a facilitator of the transfer. The Current Owner/Seller/Transferor is responsible for contacting HP's Software License Transfer Department to initiate the transfer, and for the completion of all five parts of the transfer.

When the transfer is complete the SLT Group will send the new owner a Special Order Number and directions on how to request the licenses through the HP License Key Delivery Service website.

IF YOU HAVE A QUESTION THAT IS NOT COVERED ABOVE, PLEASE LET US KNOW. WE WILL BE GLAD TO ASSIST YOU.

Contact Information:

Hewlett-Packard Company
Software Licensing Information Centre
Ballybrit Business Park
Ballybrit,
Galway,
Ireland
Phone: 353 (0) 91 754197
Fax: 353 (0) 91 701002
Web Site: www.hp.com/go/slt

HP Support Agreements: http://www.esca.hp.com/

» Back to "Mercury, Peregrine, Systinet, Opsware, SPI Dynamics, Dialogue, AFP, Output Server" Page

 
 
Printable version ** About PDF files: The PDF files on this Web site can be read online or printed using Adobe® Acrobat® Reader. If you do not have this software installed on your system, you may download it from the Adobe Web site.
Privacy statement Using this site means you accept its terms
© 2011 Hewlett-Packard Development Company, L.P.