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[1] THE REQUEST - The current owner
of the right-to-use licenses must send to HP's Software License
Transfer Department a written and signed request for the transfer.
The easiest way to be sure to provide all the necessary information
is to use HP's Software License Transfer Request Form. Or the request
can come on company letterhead.
The current owner of the right-to-use licenses, the Transferor,
must sign this form.
All the address, contact and phone number information is required
for the Transferee and the Transferor. Please write clearly! The
same person cannot represent, or sign on behalf of both parties
to the transfer.
The Hardware line must show:
- The System Type - i.e. N4000 or 937KS
- The Model Number - i.e. A3116AW
- The Serial Number of the server the software is loaded on
Or, if you are transferring multiple systems you can put "See Attached"
on the hardware line and attach a list of the system serial numbers
to be in the transfer.
If you are transferring HP OpenView products that are not on an
Enterprise server please give us the Make, Model and Serial Number
of one of the platforms that the product is running on so that we
can identify the product. You do not need to provide proof of ownership
for the Non-Enterprise/Non-HP platform.
The person representing the Transferee cannot sign the Request
Form.
This form may be faxed to the SLT Department at 800-541-2633.
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OpenView Products on any Platform" Page
[2] THE FEE - A cost recovery fee of $400
USD, plus applicable sales tax, is charged per server for transfers
out of and within the US. The payment should come with the Transfer
Request. We can accept checks, money orders, Visa, Master Charge
or American Express. If the Transferee has has a tax exemption certificate
please enclose it with the Transfer Request. Sales tax is always
based on the location of the Transferee. Checks and money orders
must be sent directly to the HP SLT office in California.
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OpenView Products on any Platform" Page
[3] THE PROOF - Right-to-use licenses
must have been purchased from Hewlett-Packard or an HP Authorized
Reseller, or HP must have previously approved the transfer of these
licenses. The Seller or Transferor is required to provide documentary
proof to HP that they own the licenses to be transferred.
The proof must show the Product Number, Serial Number, User Levels
and a list of the HP proprietary software to be transferred.
This can be done in one of three ways -
- A copy of the INVOICE for purchase of the hardware and software
from HP or an HP Authorized Reseller.
- A copy of an HP hardware and software SUPPORT AGREEMENT OR -
- If purchased as used, the original SOFTWARE LICENSE TRANSFER
AUTHORIZATION - Exhibit F00, signed by HP.
Invoices or Support Agreements can be faxed. Original Authorizations
must be mailed or sent express.
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OpenView Products on any Platform" Page
[4] THE SOFTWARE LICENSE TERMS - EXHIBIT E36s
- The Buyer/Transferee must sign HP's Software License Terms and
the HP AS-IS document before HP will grant them a right-to-use license.
These terms are for used product and are different from the ones
the customer may have signed for new product. These terms do not
replace or over-ride any Master Agreement the customer may have.
The same person may NOT sign both the Transfer Authorization form
and the Terms forms. This applies even if the transfer is for a
merger, acquisition, buy-out, or company split.
The signed Terms and AS-IS forms can be faxed or emailed to the
SLT Department.
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OpenView Products on any Platform" Page
[5] THE AUTHORIZATION - Once HP's Software
License Transfer Department has received BOTH the Request and the
Proof, they will be used to draft the software and hardware specific
Software License Transfer Authorization. A pair of authorizations
will be emailed or faxed to the seller/current owner/Transferor
to review.
A representative of the seller/current owner/Transferor must sign
these Authorizations. Then the signed Authorizations must be returned
to HP. The transfer will not take place until the signed Authorizations
are received.
HP will execute the Authorizations, and send one original to the
Transferee. The license transfer is not complete until the Transferee
receives this document. When you receive it Keep It! It must be
returned to HP for any future license transfers.
TRANSFERS will not take place until all five parts have been completed.
The HP SLT Department is a facilitator of the transfer. The Current
Owner/Seller/Transferor is responsible for contacting HP's Software
License Transfer Department to initiate the transfer, and for the
completion of all five parts of the transfer.
SUPPORT - Authorizations are not automatically sent to the HP
Support Agreement Specialists. If you would like us to fax a copy
to your specialist, or HP Sales Rep, please let us know whom you
are working with.
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OpenView Products on any Platform" Page
IF YOU HAVE A QUESTION THAT IS NOT COVERED ABOVE PLEASE LET US
KNOW. WE WILL BE GLAD TO ASSIST YOU.
CONTACT INFORMATION
New phone and address effective 19th September
2006
Hewlett-Packard Company
MS: SLT 4061
19420 Homestead Road Cupertino, CA 95014
Phone: 408-447-4418
Fax: 800-541-2633
Web Site - http://www.hp.com/go/slt
HP-UX Codewords 800-538-1733
OpenView Passwords 800-326-0411
HP Support Response Center 800-633-3600
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OpenView Products on any Platform" Page
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